This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Gregory INFINITI
- Automotive
- Waukegan, IL
About this business
Visit Gregory INFINITI to experience our full lineup of INFINITI Luxury Cars, Crossovers and SUVs. We have a large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Libertyville this INFINITI retail store is located at 1121 S. Milwaukee Ave.
Location details
1121 S Milwaukee Ave, Waukegan, IL, 60048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This dealership was completely unethical. They don’t care at all about their customers. They lie to get people in the door, half of the cars they don’t even have there and they will only sell to people who use their financing. Do NOT waste your time going to this dealership, it is a complete waste of time!
Business response:
Thank you for sharing your feedback. We sell cars to anyone with a normal form of payment, including cash, check, or outside financing so I am confused on what the issue is. Please reach out to me personally so I can discuss your experience further. We would love to make things right if you'll give us the chance. Sincerely, Joey Gesualdo Customer Experience Manager 847-362-9200
They didn't reply to my question? She said she will check with manager and never got back to me
On June 8 I purchased a 2017 NX 200t from this dealership and I must say the sales representative as well as his boss were very customer friendly, professional, and informative. I would definitely refer others as well as go back to purchase another vehicle.
Did not like they add 2k to the price for add ons that I did not want like anti theft! The car no longer was a “great deal” just a trick to get you in.
Business response:
Thank you for sharing your feedback. Something doesn't sound right, please reach out to me personally so I can discuss your experience further. We would love to make things right if you'll give us the chance. Sincerely, Joey Gesualdo Customer Experience Manager 847-362-9200
Had an appointment scheduled to look at a car, get there the car isn’t there. Was never noticed the car wasn’t there. Ok fine, things happen. Went with our second option, car wasn’t there either. The salesman said he would gladly bring the car to me once they arrived back from detail. Never heard from him. 2 weeks later we scheduled an appointment to look at another car....guess what. Wasn’t there!! It’s ok though. Went to another dealer gave them our hard earned money and we left we a car and they gave top dollar for my tra... read more
Business response:
We’re sorry to hear about your experience. Please reach out to me personally so I can discuss your experience further. We would love to make things right if you'll give us the chance. Sincerely, Joey Gesualdo Customer Experience Manager 847-362-9200
Great experience! With Covid made things tricky to even find a bank open where we could get our funds. They were very accommodating! Tyler was great to work with and went above and beyond to help us! Car was clean and my son is very happy with it!
Business response:
Thank you for leaving us a great review. We strive to provide every customer with a world-class experience. Thank you for your kind words and we look forward to seeing you again in the future! Sincerely, Joey Gesualdo Customer Experience Manager 847-362-9200
The car we were interested in had been sold but they had several other cars for us to test drive.
Business response:
Thank you for leaving us a great review. We strive to provide every customer with a world-class experience. Thank you for your kind words and we look forward to seeing you again in the future! Sincerely, Joey Gesualdo Customer Experience Manager 847-362-9200
The staff was real cool and sociable. My salesman Mike was awesome! No games played got the vehicle I wanted at a solid monthly cost, didn’t take long at all! Great customer service! Thanks again Mike!!
Business response:
Thank you for leaving us a great review. We strive to provide every customer with a world-class experience. Thank you for your kind words and we look forward to seeing you again in the future! Sincerely, Joey Gesualdo Customer Experience Manager 847-362-9200
Very nice sales people willing to answer any questions
Business response:
Thank you for leaving us a great review. We strive to provide every customer with a world-class experience. Thank you for your kind words and we look forward to seeing you again in the future! Sincerely, Joey Gesualdo Customer Experience Manager 847-362-9200
Frequently asked questions about Gregory INFINITI
How is Gregory INFINITI rated?
Gregory INFINITI has a 4.5 star rating with 1,768 reviews.
When is Gregory INFINITI open?
Gregory INFINITI is closed now. It will open at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com