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Gregory INFINITI

4.5

About this business

Visit Gregory INFINITI to experience our full lineup of INFINITI Luxury Cars, Crossovers and SUVs. We have a large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Libertyville this INFINITI retail store is located at 1121 S. Milwaukee Ave. 

Location details

1121 S Milwaukee Ave, Waukegan, IL, 60048, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.51,768 reviews
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NegamGSD's profile image
NegamGSD 
4 years ago

Good experience though wound up buying elsewhere. Asia was a very capable, knowledgeable salesperson. 

Dustin's profile image
4 years ago

They were very friendly and courteous for providing information by text & over the phone. 

Business response:

Thank you for leaving us a great review. We strive to provide every customer with a world-class experience. Thank you for your kind words and we look forward to seeing you again in the future! Sincerely, Joey Gesualdo Customer Experience Manager 847-362-9200 

STEVE's profile image
4 years ago

They contacted me and were very personable. Very courteous and seemed like good dealership for used cars. 

Business response:

Thank you for leaving us a great review. We strive to provide every customer with a world-class experience. Thank you for your kind words and we look forward to seeing you again in the future! Sincerely, Joey Gesualdo Customer Experience Manager 847-362-9200 

Oscar's profile image
4 years ago

Great working with Mickael,very plesant and helful, very honest about the pricing 

Business response:

Thank you for leaving us a great review. We strive to provide every customer with a world-class experience. Thank you for your kind words and we look forward to seeing you again in the future! Sincerely, Joey Gesualdo Customer Experience Manager 847-362-9200 

Cinque's profile image
4 years ago

The vehicle is very nice!. The experience howe er was far from. I saw this vehicle did am online application providing everything it asked if me. Talked to the salesman that worked hard to get me approved and In the vehicle. As things progressed things discussed or promised started to change. They said they would deliver the vehicle, at the very time to take possession of vehicle they said they couldn't. I live 3 plus hours away. On top of that their responses were rude. They wouldn't take any responsibility and now the vehi... read more

Business response:

Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please reach out to me personally so I can discuss your experience further. We would love to make things right if you'll give us the chance. Sincerely, Joey Gesualdo Customer Experience Manager 847-362-9200 

GMasonIII's profile image
GMasonIII 
4 years ago

Selected this dealership due to the promises of a good online experience. I received the total opposite, I spoke with three sales associates and one finance manager and they were all totally rude. I asked for information for a car I was interested in and was told it was on its way, after 3 follow calls. I was told the car was sold. Very unprofessional business. Terrible service beware. 

Business response:

Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please reach out to me personally so I can discuss your experience further. We would love to make things right if you'll give us the chance. Sincerely, Joey Gesualdo Customer Experience Manager 847-362-9200 

Lydia's profile image
4 years ago

Fantastic place to do business no high pressure you got questions they have answers 

Business response:

Thank you for leaving us a great review. We strive to provide every customer with a world-class experience. Thank you for your kind words and we look forward to seeing you again in the future! Sincerely, Joey Gesualdo Customer Experience Manager 847-362-9200 

GuruN8KZZ's profile image
GuruN8KZZ 
4 years ago

Overall it was a good experience but they sold me a car with a dead battery I came back the next day they change the battery right away 

Business response:

Thank you for leaving a review. I apologize for the issue, but I'm glad we were able to get it fixed for you quickly. We strive to provide every customer with a world-class experience. Thank you for your kind words and we look forward to seeing you again in the future! Sincerely, Joey Gesualdo Customer Experience Manager 847-362-9200 

GuruK9S5J's profile image
GuruK9S5J 
4 years ago

Good process, professional demeanor. I'd buy if the car was a better fit for me. What they offer is higher quality than other used car departments. 

Business response:

Thank you for leaving us a great review. We strive to provide every customer with a world-class experience. Thank you for your kind words and we look forward to seeing you again in the future! Sincerely, Joey Gesualdo Customer Experience Manager 847-362-9200 

Frequently asked questions about Gregory INFINITI

How is Gregory INFINITI rated?

Gregory INFINITI has a 4.5 star rating with 1,768 reviews. 

When is Gregory INFINITI open?

Gregory INFINITI is closed now. It will open tomorrow at 7:00 a.m. 

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