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Greater Iowa Credit Union
- Credit Unions
- Ames, IA
About this business
A member of National Credit Union Administration, Greater Iowa Credit Union offers a variety of financial and business and personal banking products for more than 28,000 people on over 30 counties in central and western Iowa. Founded in 1932, it provides savings and checking accounts, as well as credit and debit cards. With financial assets of nearly $200 million and a staff of approximately 100 individuals, the union operates several ATMs and branch locations in Ames, Greater Des Moines and Denison in Iowa. Greater Iowa Cre... read more
Location details
801 Lincoln Way, 801 Lincoln Way, Ames, IA, 50010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I don’t know where to start... after being a member for last 26 years I am taking my business elsewhere. The don’t have a great customer service skills. They use a third party vendor who has 100% access to your bank account... called GICU to clarify and they said there is nothing we can do about it. � I never asked for a third party vendor. I also had an experience of hacking to my account for $200.
Not a very customer friendly credit union. Wayyyy too many unusual rules that aren't part of other credit unions. Plus, my card has been hacked four times now. No EMV chip yet? When I asked about it in the bank the lady seemed pissed I even brought it up. I pulled over $100K out of the bank and will transfer my house mortgage after my one year agreement.
I will never recommend anyone to EVER use this credit union. Dealing with the employees on the phone is a joke. I've been called names and put down by the employee that I had to deal with for over 2 years. They messed up my loan in the end and seem to have misplaced payments I made. Worst banking institution I've ever dealt with.
Recommendedl love gicu!!! great customer service!!!
Absolutely the worst financial institution to deal with... they turn an otherwise simple vehicle loan into a week long process. Can’t wait till I don’t have to deal with them anymore.. Oh yeah. They also claim if you transfer your auto loan with them, they will give you a percentage of that loan back. Well that’s false too. They come up with reasons not to... Just A bunch of liars, cheats and thieves.. I recommend to take your business elsewhere.
Although, I'm grateful that I received my auto loan through this organization, I have to wonder how much they pay attention to the payments that are made to them. I requested, and received a payoff statement for my loan, only to receive no paid statement and to discover, for some reason I have a remaining balance of $33. Seriously people?
We love Greater Iowa Credit Union. They are friendly, easy to work with, and provide fair rates for their services.
Frequently asked questions about Greater Iowa Credit Union
How is Greater Iowa Credit Union rated?
Greater Iowa Credit Union has a 4.1 star rating with 214 reviews.
When is Greater Iowa Credit Union open?
Greater Iowa Credit Union is closed now. It will open tomorrow at 7:30 a.m.
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