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Grease Monkey
- Oil Change Stations
- Idaho Falls, ID
About this business
Grease Monkey's Certified Pit Crew provides Oil Changes and More for all of your vehicle's maintenance needs. Our Pit Crew Guarantee promises to get you back on the road, or will give you a $1 back for every minute we go over our promised time. Done Fast. Done Right.
Location details
2100 Channing Way, Idaho Falls, ID, 83404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They didn’t tighten the oil filter and I kept finding oil spots in the driveway. They could have ruined a brand new motor.
RecommendedChris did great work and the work was done quickly.
My brakes were grinding I called them spoke with Chris at Channing way grease monkey and they got me in right away at the 1st street grease monkey. Katie was amazing through the process making sure I was kept up to date in other things that needed done. Also the best is they came to my work picked up my car took it to the shop and brought it back. Thanks grease monkey
Business response:
Thank you for reaching out Shawna. I am going to forward this to our customer service Manager and Owner immediately. Please allow us the opportunity to look into your situation and we will reach out to you directly. Thank you for bringing it to our attention and I assure you we will do what it takes to make things right.
Business response:
Ginger, first off...I am so sorry that you didn't have the experience we hope that every customer has. I need to research this and gather some information. I assure you that we take your concerns extremely seriously and every effort will be made to right the situation. We will do what it takes to re-earn your business. Just in case we don't have it on file, can you message us your contact info and we will reach out to you tomorrow? Again, we apologize and every step will be taken to make sure the situation ends with you as a... read more
Business response:
Thank you our friend! God Bless you and we will see you soon!
Business response:
Jill, we appreciate you coming in. We are sorry your experience was not up to your, or Grease Monkey, standard. We do try to keep our customers informed of all their manufacturers recommendations; the crew is not paid commission. The wage is not sales based at all. We are looking into this to better serve you. Excellent customer service is our main goal and we would like to hear more from you. At your earliest convenience, will you please call us at the shop (ask for Zac) 208-522-3131. Again, we apologize for the sub-par ser... read more
Business response:
What a wonderful Surprise! Your words of encouragement, Rick Howard Sutherlind, make us feel proud of what we do.
I will tell others to come over there
Frequently asked questions about Grease Monkey
How is Grease Monkey rated?
Grease Monkey has a 4.6 star rating with 2,509 reviews.
When is Grease Monkey open?
Grease Monkey is open now. It will close at 5:00 p.m.
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