Grand at Polaris's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Grand at Polaris

4.7

About this business

Just minutes from the excitement of Polaris Parkway you’ll find a quiet, residential community you’ll love to call home. The beautifully designed Grand at Polaris is conveniently located off Polaris Parkway near the region’s most prestigious shopping, dining and entertainment– but it’s our resort-style amenities that residents love most. With a spacious fitness center, movie theater, game room, community garden and popular dog park, Grand at Polaris offers every luxury to make life grand. Choose... read more

Location details

850 Polaris Grand Dr, Lewis Center, OH, 43035, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
4.7293 reviews
Select a rating
Malori N.'s profile image
Malori N. 
7 years ago

The Grand is a DREAM! My husband, pup, and I have lived here over a year and absolutely LOVE it here. We moved from NYC and are astounded by how wonderful our experience has been- the entire complex is a dream! The staff (both past and present) are wonderful and attentive. Duke and the rest of the maintenance crew are such great human beings and super quick to resolve any issue that arises. Our dish disposal (yes, they have a dish disposals! How GREAT!) was on the fritz one day and it was barely an hour before Duke came to o... read more

Business response:

Hi, We are extremely happy you still chose us after your big move from NYC! It delights us to hear that you and Joe are enjoying the community, Luna is loving the dog park and your mom even gets to enjoy the perks with our Starbucks coffee . Sounds like a win - win for all! Thank you for taking the time out to let us know how we're doing, we truly appreciate it. Have a great rest of your week and we're glad you can call Grand at Polaris home. 

Cheri D.'s profile image
Cheri D. 
7 years ago

Love It Here! I really love my apt at The Grand. Its a 2 bedroom 2 bath and it has a deck. Its quiet and Brittni made it so easy for me. All my paperwork was done before I moved in. The keys and welcome gifts were ready. Its a great complex. 

Business response:

Hello, We are delighted to hear you're loving your 2 bedroom apartment with us! We appreciate you taking the time out to let us know how your experience has been so far. It's wonderful to hear you're enjoying your time and we could help make your move in process as simple and stress free as possible. We will be sure to pass along your shoutout to Brittni, she will be happy to know she helped make your move and time here a great one! Thank you for calling The Grand at Polaris your home. 

Sonya O.'s profile image
Sonya O. 
7 years ago

A very comfortable feel to this community. I recently toured the Grand as I'm looking to relocate to the Columbus area. A priority of mine is finding a community that I can enjoy year round. Grand has a nice community room & workout facility. I liked the fact that there is a sidewalk that goes around the interior of the complex, which would be great for walks, close to home, after work. The 1 bedroom apartment I toured was very spacious and had lots of light. The bathroom and the walk-in closet were huge!! I really liked the... read more

Business response:

Hello, We love hearing that we are a community that you can enjoy year round! It sounds like you had a great experience with us on our 1 bedroom tour, and enjoyed our various apartment features. Thank you for coming in to tour The Grand at Polaris, a community we hope for you to call home! 

Tina O.'s profile image
7 years ago

Great Place to Live. I moved into Grand at Polaris about a little over a month now from out of state. I love the apartment because it is centrally located within almost everything; the mall, groceries stores of choice, and wonderful dinning. The apartment complex is really quiet and clean. The staff, Kathlyn and Brittni are wonderful. Their welcoming smiles at the office is always something to look forward to anytime you visit. They have been very helpful in situating me. 

ana p.'s profile image
7 years ago

Great place to live!!!!!! My husband & I loved living here, the staff here at The Grand are amazing and are always willing to help. Britain & Kaylin are in the office and are always willing to answer any questions you may have, and Duke the maintenance man and is a great at his job!!! 

Business response:

We are beyond excited to hear how much you and your husband love living with us here at Grand at Polaris! We truly appreciate the shout out and will make sure to pass along the information to all of our team here. Thank you for taking the time out to leave us your thoughts and feedback, we hope to only continue making your time with us a great one! 

Sam A.'s profile image
8 years ago

Internship Coming to the area for an internship, I looked at different places for my apartment. Grand at Polaris was by far my top choice. I leased on the spot! The clubhouse was awesome, they have a heated pool and 24 hours Starbucks. The office staff made it easy for me and even received a discount for working for CHASE. 

Suzanne G.'s profile image
Suzanne G. 
8 years ago

Grand at Polaris I have lived here over a year and love it! The town-homes have fire walls between them which helps immensely with the sounds. The property is well maintained even in the winter months. The roads and side walks are kept cleared/salted. They have complementary rock salt for tenants as well. The property managers are great and take the time to talk with/listen to the tenants. No matter how small an issue it gets taken care of expeditiously. I had a laundry list of little/minor things that needed fixed and maint... read more

Nicole A.'s profile image
Nicole A. 
8 years ago

Beware the month to month switch Great place to live for the first year, however, only month to month option is available following the first year. Per the lease, rent could technically be increased with each month from then on so long as there is a 30 day notice provided. When signing the lease, this information is certainly not highlighted- in fact, the benefit of "no rent increase after the first year" and the "benefit" of going month to month was emphasized. Very important to read the fine print thoroughly and keep the l... read more

Business response:

Thank you for your review of our community. We would just like to take a moment to clarify that our flexible month-to-month leasing allows all of our residents to stay in our community as long as they wish without paying a premium monthly fee. Rent increases are done annually and are based on current market conditions, however, our residents are not required to sign a new lease agreement. If you have any questions or concerns regarding this matter, please don’t hesitate to contact our office. We would be happy to discuss thi... read more

Marcia C.'s profile image
Marcia C. 
8 years ago

Just moved in...Love it! I just moved in from out of state and I love my new apartment...I have a dog and this is a very PET friendly complex. The grounds are immaculate and the staff has been wonderful! Especially Carly...she helped me with setting up everything and all of the details with insurance, cable/Internet set up, deposits, etc. The apartment is very spacious (2 bedroom flat) and lots of extra storage in the garage. I made an excellent choice! 

Frequently asked questions about Grand at Polaris

How is Grand at Polaris rated?

Grand at Polaris has a 4.7 star rating with 293 reviews. 

When is Grand at Polaris open?

Grand at Polaris is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com