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Grand at Polaris
- Apartments
- Lewis Center, OH
About this business
Location details
850 Polaris Grand Dr, Lewis Center, OH, 43035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
A lease at first, a trusted home now I’ve lived at Lake Club at Polaris for three years, and it has honestly feels like home every day. The lake out front is my favorite spot for a quiet sunset walk, and my kids race to the playground the moment we get back from school. It was an Amazing experience. Even with all the shops and restaurants on Polaris Parkway just a few minutes away, the grounds stay peaceful and green. Problems can popup anywhere, but what matters is how people react. When something breaks, the maintenance te... read more
The quality of the community is going downhill Emerson Park used to be a great community when Cortland was managing it, but now that it’s under Coastal Ridge, things have taken a turn for the worse. During snowy days, salt isn’t spread, making it hazardous to walk—I nearly slipped and fell. Snow cleanup is poorly handled. The gym maintenance has also declined. Some days, there are no wipes provided, and the wipe bins are often left empty. Unfortunately, the quality of the community is going downhill.
Great property with an incredibly knowledgeable maintenance team I’ve had the pleasure of living at Grand At Polaris for over a year now, and I truly appreciate everything the community has to offer. The leasing office here has consistently made thoughtful, sometimes tough, decisions to ensure that the property remains beautiful, safe, and quiet for all its residents. I’ve witnessed firsthand how committed the staff is to maintaining the safety and peace of our community. What really stands out about Grand At Polaris is not ... read more
Business response:
Wow! Thank you for taking the time to share your experience. Your kind words and recognition brought a smile to our faces. We strive to create a community where our residents can be comfortable, feel supported, and are proud to call home. We appreciate knowing that we have created a 5-star experience for you and that you can feel the effort and care we take in managing our community each day. We are equally as thankful to have you as one of our residents! Remember, our team is always just a quick phone call away should you e... read more
A great place to live! Wow... I can't believe I have lived here for almost a year now and it has been great from the start! I cannot express to you how wonderful the staff members are that work here. They are such a kind bunch of people who strive to make this a great place for all residents to call home. No joke... a few weeks ago I had to put in a maintenance request early one morning. Within 15-20 minutes of putting in the request, maintenance was already at my door to fix the problem. There are also tons of amenities tha... read more
Business response:
Hello and thank you! We truly appreciate your kind words and are delighted to hear that you're enjoying your time at Grand at Polaris. Our team strives to deliver an excellent experience, and are glad you found this to be the case while living with us over the last year. We are thankful to have you as one of our residents. If you have any questions, suggestions or additional feedback, we're always here to listen!
Verified Renter I am very pleased with my new residency at Cortland Emerson Park. I was warmly welcomed to the community by the friendly, professional staff members, and I truly appreciated the ease of the move-in process along with the accommodations that were made in preparation for my move. The community is very clean and well-maintained. I appreciate the tranquil living environment that I experience here. Thank you to the staff and management of Cortland Emerson Park, your efforts are much appreciated.
Business response:
Welcome home! We’re so happy to have you as the newest member of our community! Your team at Cortland Emerson Park
Verified Renter The management staff are very responsive and attentive. The apartment complex is peaceful and overall well-kept. This is in a very good location.
Business response:
We know you have many choices in where to live and we are happy that you have chosen Cortland Emerson Park as your home. We're always here for you if you need anything at all. Your team at Cortland Emerson Park
Verified Renter Living here has been great and I’m so happy we were able to obtain the location in Westerville. Our family moved here from North Carolina and the only thing I used to select Cortland Emerson was the commute time it took for my husband to get to work and the website. Once we finally moved in i appreciate how functional the layout of our 2 bedroom 2 bath apartment is. I do wish we had more counter space in the kitchen but all the appliances are new and easy to clean. My children and I can sit on our front porch... read more
Business response:
Hello, thank you so much for taking the time to share your feedback with us! Please feel free to reach out to us at emersonpark@cortland.com if you ever need anything at all. - Your team at Cortland Emerson Park
Exceptional Service: Apartment Agent Ensures Seamless Clubhouse Booking Experience! I am a current resident. I had a fantastic experience with the community manager Marina who helped me book the clubhouse. Their assistance was seamless, and they went above and beyond to ensure everything was arranged smoothly. Highly recommend their services!
Business response:
Thank you so much for your glowing review! We're delighted to hear about your exceptional experience with Marina. It's wonderful to know that your experience was seamless and that Marina went above and beyond to ensure everything was arranged smoothly. Please do not hesitate to reach out if there is anything else we can do for you!
Verified Renter Cleanest property I have ever lived at. People are very good at cleaning up after their dogs and maintenance is always on top of any piece of trash or whatever that might show up sometimes.
Business response:
Hello, we know you have many choices in where to live and we are happy that you have chosen Cortland Emerson Park as your home. Please feel free to reach out to us at emersonpark@cortland.com if you ever need anything at all. - Your team at Cortland Emerson Park
Frequently asked questions about Grand at Polaris
How is Grand at Polaris rated?
Grand at Polaris has a 4.7 star rating with 303 reviews.
When is Grand at Polaris open?
Grand at Polaris is closed now. It will open at 10:00 a.m.
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