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- Business Services
- New York, NY
About this business
Location details
111 8th Avenue, New York, NY, 10011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No customer support or tech support. False information about 24/7 support. Options have been grayed out. Only dump you to an online read to figure out. Phone replacements are fraudulent. They lie about shipping times, blame assurant; assurant blames Google. The tactic is used to charge their customers for replacement phones not agreed upon. They refuse to send out shipping label on purpose to facilitate the charges. This has gone on for months with emails, calls, and chats to attempt solution. No appropriate resolutions beca... read more
horrible. i traded in my phone, with a deal that said they would pay off/ offer money back on my old phone. they did not. they also kept charging me for my old phones protection plan, even though THEY HAD IT and i didnt, nor was using it. currently on hold. was simply told that it was my fault for not canceling the protection plan when i traded my old phone in. my new phone drops calls, has porr service. i have to restart atleast every two days for it to even remotely work corectly. they are offering to refund me the money f... read more
Horrible service. Bought and paid for a $25 Google play card and when I tried to add it to my Google play account they replied with "need more info". I have the physical card and receipt showing I paid for it, sent a picture of them, and they blocked my Google play account now. So they can just steal my money? Or fraudulently let's people pay for a service then deny letting them use that service? It is fraud and illegal! Been using Google play for me and my family for years! Guess it's time to file a lawsuit and find a new s... read more
I purchase a doorbell camera from this manufacturer its defective and they send me a refurbished product in exchange for the defective one, which missing parts that is needed to work.
Unable to RMA broken nest thermostat. Unresponsive support.I am at about 6 months trying to file an RMA for a broken device. There is no phone line and submitting a request just gets you a response about 2 months later asking for a time to diagnose the issue. This never results in a follow up phone call and I have attempted to get the process rolling 3 times thus far.Considering the failing relay on the hot/cold line is a common issue and the [by design] terrible support I can't in good conscious recommend this company.
They are some of the slowest people to get an issue resolved. I've needed internet & set 3 different appointments in a *************** cancelled all 3. Google is the only option I have in my community. Several things in my home won't operate with the internet.
Why do you play with people with ads? Why do we have to talk with someone who is always trying to sell people? I do not need anyone to manage anything. You but a problem with the ads so someone will have to talk with a salesman. Nothing is wrong with my phone you have these defaulted machines. I need help getting my ad running.
I have been extremely patient with Google Nest over this issue. Enough is enough. My Google Nest failed after around 7 months of ownership. I requested a RMA replacement for it after troubleshooting. I got my replacement within about a weeks time from them on 7/27/23. I mailed back my original defective unit on 7/28/23. The defective device was delivered to Google on 8/1/23, Google signed for delivery and I have proof of delivery for it from ****** Then on 8/5/23, I received an email saying I will be charged on the 16th of A... read more
Google/YouTube allows channels to profit from the trade/abuse of exotic animals, especially young monkeys. Despite numerous complaints and reports to YT regarding abusive videos (such as the Baby Dam channel), no response has been given. HQ has been contacted, even ************ ************************ with no response. This makes Google/YouTube complicit in animal abuse.
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