Google

Alex S 

on BBB

a year ago

Google Fi is a scam. I have been trying to get my phone fixed for two months. I cannot use the phone right now. Their "customer support" team runs you around in circles asking you to repeat the same steps with no resolution. They refuse to replace the phone but require payments still or they will stop talking to you. If you value your money and/or sanity dont sign with them. This incident is after I had to jump through hoops just to get someone to talk to because if you use your computer the system never connects. But if you... read more

Jess R 

on BBB

a year ago

The amount of data and tracking they do on an individual person is invasive and should be against the law. Given children have phones and use the apps from on the service Google is tracking children and storing THEIR data without any permissions of a parent or guardian. 

yourmms g 

on BBB

a year ago

google removed it cause google is a scam and scammers get caught if you search the image and find out where to contact the fake image and report also people look for killers pictures and you would be able to find them through like ******** pictures now you can't google is going to get exploded they think that the bad guys scared them but they are are going to get the whole world wrath instead criminals belong in jail for a reason google will be locked up with there own employees all. 

Prash S 

on BBB

a year ago

******* is violating my free speech. While these guys DO ABSOLUTELY NOTHING about videos that promote hate, colonialism, and targets a race. They seem to have ALL the free time to monitor and flag comments that state true facts.They keep showing the annoying pop up regarding a comment that was removed. However, THERE IS NO ****** DETAIL BEHIND THE COMMENT OR EVEN A TRACE OF WHAT IT WAS IN REFERENCE TO!!!!******* is a SHAME on free speech and abuses its authority. Request BBB to file a strong complaint against this firm and G... read more

Geby W 

on BBB

a year ago

Service does not exist at google. It is impossible to talk to someone. They claim you can phone or email but it is not true. Their system just wastes your time making you do their work running you around in circles. Then on permanent hold. . No company should be allowed to exist without the ability to speak with a live person. They are a horrible company who doesnt give a st. Dont use them if you can avoid it. 

Machelle D 

on BBB

a year ago

I think that Google has been fraudulently closing pro people's payments profile when they redeem credit above $40 . Anything under seems ok but over that $40 they immediately s*** down your payments profile and decline all the purchases you try making. Google is nothing but a company of scams. They take from people off small means. $100 is a significant amount of money to me as I'm on disability. I got a $100 Google Play gift card from a rewards company. I was able to redeem it to my account with no problem but as soon as I ... read more

Tim S 

on BBB

a year ago

Tried to sign up for YoutubeTV, what a joke!! Our house is 3 levels so we have a wifi extender and after signing up and paying for *** Sunday ticket I tried to activate on TV which I had to verify thru my Ipad and even did on my Iphone. It successfully downloaded on phone and Ipad but would never sync with the *** After call to tech support the gentleman told me I had to call a different tech support for YoutubeTV well I went to the site I was told, could never find a number to call, So I called the first tech support number... read more

Thomas A 

on BBB

a year ago

I bought a pre paid sim with one month validity from Best Buy. I activated and used the sim they charged my credit card even it was a prepaid sim. So I end ** in paying $ 65 + $ 75 = $ 140. For 1 month. If I didnt buy pre paid sim I would have to pay for only days used. This is double billing. Cheating by Google!!! 

Anissia R 

on BBB

a year ago

I had Google fiber for years and when I finally moved and had to get my Google fiber disconnected they inform me that I had to wait 3 days to get an email that would allow me to return it at ***** that was on July 5th 2023 they then went into my account and took payment for the month of August 2023 when I called to ask them why they had took payment they said because I hadn't returned the equipment so I returned the equipment now they're trying to tell me that they gave me a refund in August but according to my bank statemen... read more