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Good Deals Auto Group
- Car Dealers
- Springfield, MO
About this business
Youngblood Auto Group is a Chrysler, Jeep, Kia, Nissan Auto Dealer Our goal is to make your car buying experience the best possible. Youngblood Auto Group's virtual dealership offers a wide variety of new and used cars, Chrysler, Jeep, Kia, Nissan incentives, service specials, and Chrysler, Jeep, Kia, Nissan parts savings. Conveniently located in Springfield, MO we are just a short drive from Branson, MO and Marshfield, MO.
Location details
3505 S Campbell Ave, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Best car buying experience ever!!!!! Great service. My husband and I will never buy from anyone else again.
Business response:
Thank you Tiffany Comer, we were happy to help you!
Absolutely TERRIBLE. Purchased two vehicles from them 2 months ago. Had nothing but issues with my pre-owned vehicle that was "checked extensively". Power steering/key fob mechanism failed in my 2010 Nissan Maxima (known issue that should have been checked). Told by service (David) that "this will be covered under warranty and so will diagnostic check." Later, received call that it was magically NOT covered and would be over $1000 for repair. Immediately asked to have car towed to a more reputable repair shop. To top things ... read more
I have to say I am really disappointed by your new choice of advertising. I really didn't expect to hear implied profanity in your new ad-No Bull____ on KY3 on a Sunday morning as I'm getting ready to go to church. When I consider a new car, I will not consider your dealership. Thank you.
Business response:
Thank you for your feedback. We are sorry you feel this way and will take your recommendations into consideration for future advertising.
Worst service department ever. Had my jeep all day for a small recall that should take less than an hour. Didn't bother calling me to tell me when it was completed, I had to go back to the dealership and it took 30min to get the paperwork done on a free recall! Then I discovered that someone had taken a joyride in it, because all my settings were changed and they left they're personal keys in the cup holder!! This was not something that required any kind of "test drive". I'll never go back and I'll be sure to not recommend.
Business response:
Adam - We are incredibly sorry to hear about your negative experience at Youngblood. We take accounts such as yours very seriously, and invite you to call us at (417) 882-3838 so we can discuss your experience further. At no point should an employee use your vehicle for recreational purposes. This is unacceptable to us. If you would, we would also like to know the name of the service member who assisted you, as well as the dates you were in so we can investigate the matter thoroughly.
We loved working with them! The salesman, Clint, helped us stay within our budget and never tried to push anything out of our price range, which we appreciated after trying to work with other dealerships. When we went to finance our vehicle they made sure to get us the lowest interest rate possible, even to the point of calling a bank personally which ended with our interest rate HALF of what was originally quoted. We would definitely go the them again and recommend the highly!
Business response:
Thank you so much for the great review Ryan-Maddy Stephenson! We're so glad you had a great experience and we're happy we could help you. Enjoy your new ride!
The service department is a joke - but at least they are really expensive! I took my 2007 Jeep Wrangler in to get a quote on replacing the Clock Spring & gas cap and ESIM sensor - all issues that my regular mechanic was able to identify but not fix. It took these people 2.5 days just to identify the problem and give me a quote. And the quote was $800 for a job that ANOTHER dealership quoted at $500. When I went to pick up my jeep, they tried to charge me $159 as a diagnostic fee. They ended up reducing it to $120. $120 and n... read more
5 stars for our sales person, Daren Barnes. He listened to our every need. He spent hours test driving several vehicles with me and even stayed late. We will definitely be back when we're in the market again. He got us the car we wanted and at a great price. Cannot say enough good things about our experience.
Business response:
Catherine, Thank you for sharing, and for letting us know who to thank for delivering such great service. Daren is an invaluable asset to the Youngblood family. Safe travels, and we look forward to seeing you again when you want to switch rides!
Wort salesmen ever told me I was approved for a car for what i had down then after looking at another he said I needed another thousand down when I wanted my origional choice he was looking at his watch the whole time and cut my test drive short because he wanted to go home I had purchased my current car there before and it was good experience but this time around the salesmen didnt want to do anything but go home I hope they reevaluate their sales staff because ive been in sales before and thats NOT How it should be done
Business response:
Erik, We are incredibly sorry to hear about your negative experience at Youngblood. It is very important to us that our customers experience a better way to buy a car, and we take negative accounts such as yours very seriously. We do not wish to encroach upon your time, but we would very much like to address this issue and ensure future customers do not experience the same. Therefore, we invite you to call us at (417) 882-3838 when you get a free moment, so we can discuss this further. We would also like to know the name of ... read more
If I were you, I wouldn't buy a car here. Their "warranty" is not really a warranty. It's a warranty IF you bring your car in to them and let them charge you $200 every 30,000 miles to do a spark plug change. And that is only IF you know you are supposed to do that--we aren't mechanics! How do we know that? We take our cars for oil changes and keep them up to date. This car has had three different sets of tires on it since we bought it new in 2011. The car can't keep aligned. It's really a sad day when people can't take care... read more
Frequently asked questions about Good Deals Auto Group
How is Good Deals Auto Group rated?
Good Deals Auto Group has a 3.9 star rating with 342 reviews.
When is Good Deals Auto Group open?
Good Deals Auto Group is open now. It will close at 8:00 p.m.
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