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Good Deals Auto Group
- Car Dealers
- Springfield, MO
About this business
Youngblood Auto Group is a Chrysler, Jeep, Kia, Nissan Auto Dealer Our goal is to make your car buying experience the best possible. Youngblood Auto Group's virtual dealership offers a wide variety of new and used cars, Chrysler, Jeep, Kia, Nissan incentives, service specials, and Chrysler, Jeep, Kia, Nissan parts savings. Conveniently located in Springfield, MO we are just a short drive from Branson, MO and Marshfield, MO.
Location details
3505 S Campbell Ave, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Was going to buy a new versa straight up but then Bobby the salesman asked if "I had just gotten my taxes back or something and is that why I can afford this car?" You have some work to do if you allow your employees to operate with that level of conceitedness. Wow
Business response:
Hi Craig, I am so sorry to hear that you were not happy with the service you received during your recent trip to Youngblood. I can understand your frustration, and I appreciate you taking the time to post your feedback. We take these comments very seriously and use them to help us make improvements when necessary. Again, I apologize for the trouble. Please let me know if you have any additional comments or concerns. Sincerely, Beth, Customer Relations Assistant
Very impressed! I love "Rowdy" and his personal and genuine care for those waiting in your well appointed service lounge area!
I want to give a shout out to Noah in the Service Department for Kia. We had our 2013 Kia Sorento in for a oil change, along with checking some other items on the vehicle yesterday. His communication with us was on point, and made sure everything was taken care of when we paid for our services. We have never received such quality customer service like we do at Kia Youngblood. We will be customers for quite some time!
They don't deserve even a star. We went for a recall notice and needed a part put on. We were sold the wrong part even though we were assured by that service guy that it was the right one. In the end, we were sold the wrong part and they couldn't get the right one because they were discontinued. We were told we would be refunded several times. Every time we called we were forced to talk to the same guy. First, we were transferred to him as are service attendant, then as a manager, then as the accountant. He called us once sa... read more
Business response:
Dear Ms. Riess, On behalf of the team at Youngblood, I want to offer my sincere apologies for the difficulty you experienced with the recent recall. While I am happy to hear that your refund has been processed, I understand how frustrating it is to wait for a resolution to an issue. I am truly sorry for any trouble this may have caused. If you would like to speak to a manager about any questions or concerns, you can contact Shawn Hamilton at 417-882-3838. Again, I am very sorry for any inconvenience, and I thank you for taki... read more
I bought my Jeep in Kansas City but was in the area and due for an oil change. Aaron got me right in and on my way! Great customer service!
The service and atmosphere were superb. I was kept updated on the progress of my vehicle, offered water and snacks. An over all exceptional experience. The only improvement I'd suggest would be the lady at the counter taking payments, seem a little happier about her job. I will return for all of my vehicle's needs.
Frequently asked questions about Good Deals Auto Group
How is Good Deals Auto Group rated?
Good Deals Auto Group has a 3.9 star rating with 342 reviews.
When is Good Deals Auto Group open?
Good Deals Auto Group is open now. It will close at 8:00 p.m.
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