This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
11737 Administration Drive, Suite 1150, St. Louis, MO, 63146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:30 p.m. | |
Tue | 8:30 a.m. to 5:30 p.m. | |
Wed | 8:30 a.m. to 5:30 p.m. | |
Thu | 8:30 a.m. to 5:30 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
We received a mailer made purposeful look like important labeled "IMPORTANT NOTICE REGARDING YOUR LOAN. Instead it is advertising and not a NOTICE at all in the true business sense of what a notice is. Such deceptive practices are beyond questionable and leave a negative impression. Let's see if this is printed on the BBB page offered for comment.
Business response:
We apologize for any confusion and will remove you from our mailing list.
We received a mailer made purposeful look like important labeled "IMPORTANT NOTICE REGARDING YOUR LOAN. Instead it is advertising and not a NOTICE at all in the true business sense of what a notice is. Such deceptive practices are beyond questionable and leave a negative impression. Let's see if this is printed on the BBB page offered for comment.
Business response:
We apologize for any confusion and will remove you from our mailing list.
Matt ****** at Golden Oak Lending makes it extremely easy to do business with. He is on top of the account and the process from start to finish. He answers questions quickly and thoroughly. I would highly recommend using him and Golden Oak to refinance your mortgage.
Matt ****** at Golden Oak Lending makes it extremely easy to do business with. He is on top of the account and the process from start to finish. He answers questions quickly and thoroughly. I would highly recommend using him and Golden Oak to refinance your mortgage.
Golden Oaks Lending sent me a mailing with "Quicken Loans" in the return address. They are apparently afraid to let recipients know who is contacting us.
Matt ****** is an excellent loan officer. This was My second time going to Matt for a refinance. He listened to my situation and genuinely cared for me as his customer. This process was streamlined and quick. He was quick to respond to every question and I knew what was gonna happen every step of all the way . Awesome customer service. I would not hesitate to refer family and friends to Matt. Thank you for your time and dedicated to ensuring I got the best loan for me.
Matt ****** is an excellent loan officer. This was My second time going to Matt for a refinance. He listened to my situation and genuinely cared for me as his customer. This process was streamlined and quick. He was quick to respond to every question and I knew what was gonna happen every step of all the way . Awesome customer service. I would not hesitate to refer family and friends to Matt. Thank you for your time and dedicated to ensuring I got the best loan for me.
Jay ******** is very knowledgeable, and easy to work with.
Business response:
We appreciate your business and your feedback.
We have had the pleasure of working Tad from Golden Oak lending twice now and both times he has impressed. He is very knowledgeable providing information and updates at each step. Each transaction we have made has been quick and easy. We would highly recommend him and his team.
Business response:
Thank you for trusting Golden Oak Lending with your mortgage needs and taking time to recognize Tad for his service.
Golden Oak Lending has a 4.8 star rating with 784 reviews.
Golden Oak Lending is open now. It will close at 5:30 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com