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11737 Administration Drive, Suite 1150, St. Louis, MO, 63146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:30 p.m. | |
Tue | 8:30 a.m. to 5:30 p.m. | |
Wed | 8:30 a.m. to 5:30 p.m. | |
Thu | 8:30 a.m. to 5:30 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Process was very easy and FAST! ****** ********helped me every step of the way.
Business response:
Thank you for the positive feedback, please let us know if we can be of assistance in the future.
**** ****** did an excellent job with our refinance. Very helpful and informative
Business response:
****, Thank you for your feedback. We will be sure to recognize your **** for his service. Please let us know if we can be of assistance in the future.
My wife and I had a great experience with Rob *******in Denver. He broke everything down in laymen terms. We are very happy with the rate and we are expecting to get our finances turned around. Thanks so much ***
We recently financed with GOL and Colleen was our representative. We had dealt with Colleen in the past and as always, she went above and beyond to ensure the process was seamless. Her professionalism and knowledge of the mortgage industry are second to none and we would highly recommend Colleen and GOL to anyone looking to refinance or purchase.
Our experience with Golden Oak was great. **** ****** did a great job explaining everything to us, answered our questions, was very flexible to meet our busy schedules and got us a great rate and closed quickly.
Business response:
Thank you for taking the time to give us your feedback and to recognize ****** service.
I would give Golden Oak Lending and the loan officer *** ************* a 5 star review. They handled my refinancing in a timely manner always keeping me informed of steps. Everything Golden Oak Lending stated they could do for me they delivered. I had tried to refinance my home on my own, but was unsuccessful. They were able to remove PMI and get me a fixed rate and lower my payment. I am very grateful to this lending company. Sincerely ****** ********
If it weren't for the fact that I had done a refinance before, I would probably still be waiting for *** ** to let me know what is needed. Got what I wanted but only because I guided my representative along. Said he was well versed in the military and especially the National Guard but he had no idea how the Guard worked or that the Guard only drills once a month. Like I said, glad I had been down a refinance before, or I would've left Golden Oaks. Just all around bad experience.
Business response:
I apologize for the experience you had during this refinance. If your are willing, I would appreciate the opportunity to speak with you directly to learn more. We use your comments and feedback to improve our service. Thank you. ***** ******
Working with ****** *** at Golden Oak was a very positive experience. He was knowledge regarding options and helping me select the next option. I highly recommend this company and ******.
I received a flyer in the mail to refinance my home without having to pay the PMI. ****** **** **** ****** *** ******* ** *** ****** ** was the loan officer I dealt with. He helped to make the whole process easy and fast, and everything was done either on the phone, mail or my house. I never had to go to an office to sign anything. A local person was sent to my house to sign all of the paperwork, and she notarized it all on the spot. I would recommend ****** in a heartbeat. He was very personable and got the job done on time... read more
Golden Oak Lending has a 4.8 star rating with 784 reviews.
Golden Oak Lending is open now. It will close at 5:30 p.m.
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