GoFurn

Bertie Boo 

on Google

5 years ago

Beware! I paid £198 for two chairs in May this year. I waited some weeks for them to be delivered. I was told on two occasions that they were coming and waited in but they didn't arrive. They said the manufacture could not get the materials. Go furn suggested it was time for a refund which I agreed but after numerous emails and phone calls some of which were answered with promises of payment I have yet to receive a refund. I cannot get through on the phone now and I was promised on 7th September they would sort this out but ... read more

Philippa Smith 

on Google

5 years ago

Be careful with online purchases with this company. I have edited this review as previously Go Furn had taken my money but produced no product and no refund and had not replied to several calls and emails. This appears to have happened to a number of people with this company. They have contacted me following me having to contact my credit card company and finally offered a refund. 

. 

on Google

5 years ago

On 21 August, I placed an online order to them of £299.50 for a bookcase. Their website stated 14-21 days for delivery so I waited patiently during this time. 21 days passed and I had no communication from this company to advise on a delivery date, so I contacted them, and “Edwin” explained there were delays in production and they would contact me the following w/c 16 September to arrange a delivery during that week. They offered a refund then, but I said I would wait an additional week. Since then, more weeks have passed, a... read more

pat rourk 

on Google

6 years ago

Love my table and chairs, they are just perfect for my little flat.... so easy to put together, and what a nice delivery man..... 

Sarah Mumford 

on Google

6 years ago

Awful, first time I used my £189.95 table and chairs set , 1 chair had cracked in half , table leg also had damage .. reported this via email straight away , after several emails and txts saying replacement is on way , they failed show every time ... I then requested a refund and received no reply via email or phone call, there has been no contact since.. VERY VERY disappointed in quality and customer service is appalling, I still have not been able to have a family meal with my children around this table, after no co tact f... read more