Goddard Veterinary Group, Ewell

Claire Rogers 

on Google

3 weeks ago

I was initially impressed by Anne's professionalism and knowledge of guinea pig cysts, and we accepted her recommendation of hormone injection treatment, but I was later advised by another vet at the practice that the treatment was responsible for my guinea pig's death a short time later - a risk that was not discussed at all or even alluded to. My husband took my dying, breathless guinea pig to the practice and was made to wait 15 mins whilst the vet saw another pet for a routine visit (the practice confirmed this whilst I ... read more

Sara Norman 

on Google

7 months ago

My 13 week old cockerdoodle had her 10 and 12 week jabs at Goddards along with a full puppy check. Sadly on a walk today another dog attacked my puppy and she sustained a puncture wound to her back right leg. We called goddards who were immediately happy to see us, we walked through the door within 25minutes of the incident and were so looked after by Anne and her team. I was a crying mess and they took the time to look after Rory, explain what she found and how to treat and reassure me. Thank you to the team at Ewell who we... read more

Marnie Phoenix 

on Google

10 months ago

The majority of the staff here are lovely and work really hard (Jannine, Michelle and Sam especially) but this is the most toxic work place I’ve ever worked in and the way I was treated was so poor. The first time I ever struggled with mental health was because I came to this clinic from the Chessington branch (head nurse Jayne is amazing there!). I felt bullied a lot of the time and was told off for using the toilet too much even though I have a diagnosed bladder condition. Since leaving and going to university and becoming... read more

Agi Pato 

on Google

11 months ago

I have kept taking my kitten to the Ewell branch since his first ever check up but today was the last time we came. At every previous appointment I have been kept waiting for at least 15-20 mins without an apology (appointments often also were kept brief and as short as possible) but today we were 8 mins late due to heavy traffic. The receptionist was just nodding her head saying I have to reschedule as the vet brought the next patient in and won't see us. Even though I still had half of my appointment left, and even though ... read more