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Glebe Street Surgery
- Healthcare
- London
About this business
Location details
1 Glebe St, Chiswick, London, W4 2BD, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I was really worried about making an appointment with all these negative reviews. However, twice I have called and twice reception have been so helpful in booking appointments. I have been dealing with Dr Saggu and I can say he has been the best, most personable Dr I have come across. I have found that respect is mutual and I have had no issues with this surgery so far.
I received the attached text from the NHS and called to book a routine appointment, only to be told that I’m not registered as a patient. The receptionist was abrupt, showed no compassion, and made no effort to help-no questions, no alternatives, no guidance on what to do next. I was left feeling dismissed and uncomfortable, as though I had done something wrong by calling. Given this experience, I have now chosen to register elsewhere, as I would not feel comfortable reaching out to this GP practice again.
This place is shocking - it’s 2025 and I was hoping for an in person appointment with a doctor so I booked on line over two weeks ago. This morning I get a message telling me it’s going to be a telephone appointment! Which is not what I wanted and that the Doctor would call in a 3 and a half hour window! Well the doctor didn’t call and there was no message to say that we’re running late etc. Avoid this place! They just don’t care at all
Sam and Clive are the best very helpful and the rest of the team
I don’t understand the reason of so many bad reviews, I have been a patient here and so are my three children for nearly 8 years and we had nothing but good care from the doctors, countless referrals and aftercare appointments. Same thing with the lady at reception, always polite, and willing to help, God knows haw many phone calls she takes a day! Sometimes it’s hard to get an appointment for the day that’s the only reason I gave 4 stars, but this is the NHS system failure, not the practice. Glebe Street Surgery is a great ... read more
Frequently asked questions about Glebe Street Surgery
How is Glebe Street Surgery rated?
Glebe Street Surgery has a 2.8 star rating with 44 reviews.
When is Glebe Street Surgery open?
Glebe Street Surgery is closed now. It will open tomorrow at 8:00 a.m.
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