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Gillespie Ford Service
- Automotive
- Gurnee, IL
About this business
Location details
18834 W Grand Ave, Gurnee, IL, 60031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
My husband leased a Mustang Mach-E that left us stranded on the side of the road several times. One time on the highway with kids in the car. It took 4 visits for the same problem for Frontier to FINALLY take us seriously. They found what was wrong but are in no hurry to fix the car. It has been 5 weeks and we are paying a lease payment on a car WE DO NOT HAVE USE OF! They gave us a loaner for three pathetic days and gave us pennies for a rental car (excluding taxes and fees of course ??). They are always rude when my husban... read more
Trust me - Im a pretty particular person that has high expectations when buying a car and Essential Ford met or exceeded all of my expectations!From sales to management to the financial closing the experience was wonderful. I walked in curious about a trade in and drove away 3 hours later with my new vehicle. I have also used their service department in the past and they treated like royalty. I highly recommend this dealership
Trust me - Im a pretty particular person that has high expectations when buying a car and Essential Ford met or exceeded all of my expectations!From sales to management to the financial closing the experience was wonderful. I walked in curious about a trade in and drove away 3 hours later with my new vehicle. I have also used their service department in the past and they treated like royalty. I highly recommend this dealership
Trust me - Im a pretty particular person that has high expectations when buying a car and Essential Ford met or exceeded all of my expectations!From sales to management to the financial closing the experience was wonderful. I walked in curious about a trade in and drove away 3 hours later with my new vehicle. I have also used their service department in the past and they treated like royalty. I highly recommend this dealership Thank you for the 5-star rating! Your support means a lot to us.
Trust me - Im a pretty particular person that has high expectations when buying a car and Essential Ford met or exceeded all of my expectations!From sales to management to the financial closing the experience was wonderful. I walked in curious about a trade in and drove away 3 hours later with my new vehicle. I have also used their service department in the past and they treated like royalty. I highly recommend this dealership Thank you for the 5-star rating! Your support means a lot to us.
Do not buy here. They do not do the guarantee inspection. They lie about it. Here's my proof.Good afternoon ******* this is ***** at *** LOWTH. . Sorry about the break situation. Looks like we did an oil change and then a quick visual inspection, but obviously they didn't inspect the brakes. If we would've done a break job, we just would've had to charged more for the vehicle. . Once again, my apologies. Take care. I'm glad you brought your vehicle in and we where able to take care of the problem for you.
buyers beware. shady business practice. had to walk from a deal due to lies, going back on our negotiated price after we got our own lender and ext warranty, and trying to tax us over the 6.25% sales tax with an added VIT tax. they make all their money off of buyers using their "preferred lenders" that I promise you are not the best rates. after I got my own lender and ext warranty they refused to align the car before purchase. than said it was defective and going to auction. next day car is on the website again. **** used c... read more
I was treated very UNFAIRLY by one of the salespersons by the name CHERYLANN WAMBOLT. I made an appointment to test drive a ********** ********She new I was coming from **almost four hours away. While driving up for my appointment for over three and a half hours about half hour before reaching my destination, I get a phone call from her stating the the appointment needs to be cancelled because the vehicle has been sold. Is this how a Hommonasset Ford treats it's customers? That is UNACCAPTABLE!!! I never heard of anyone bein... read more
Sold me a car on Feb12th - the car went bad in June.- they kept my car for 1 month.- got my car back in July paid $750.00 Then it went bad again 2 weeks later paid $456.00 -2 weeks after that it cut off in traffic. -they did not have the inspection record.
Frequently asked questions about Gillespie Ford Service
How is Gillespie Ford Service rated?
Gillespie Ford Service has a 4.4 star rating with 139 reviews.
When is Gillespie Ford Service open?
Gillespie Ford Service is closed now. It will open tomorrow at 7:00 a.m.
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