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Gillespie Ford Service
- Automotive
- Gurnee, IL
About this business
Location details
18834 W Grand Ave, Gurnee, IL, 60031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Purchased a vehicle for my daughter birthday the same day the car messed up and been in the shop since then
Buying the truck I want at this dealership. I had a terrible experience, I told my salesman that the tail light was broken and that I was not gonna take it done. He promised me verbally to have a change or shipped a new one to my address, also he said that the second key of the car was locked in the parts department since it was a Sunday That he was going to ship it to me as well. Being the first card that I take a loan on I did mention this to the financial guy, yet that made me sign a document that said they did not have p... read more
Buying the truck I want at this dealership. I had a terrible experience, I told my salesman that the tail light was broken and that I was not gonna take it done. He promised me verbally to have a change or shipped a new one to my address, also he said that the second key of the car was locked in the parts department since it was a Sunday That he was going to ship it to me as well. Being the first card that I take a loan on I did mention this to the financial guy, yet that made me sign a document that said they did not have p... read more
Purchased a vehicle from them May 2nd and notified them on May 5th that I was incorrectly charged for a product not provided. Have been told for 2 months that a refund is being issued but, one has not. Jeremy H**** does not follow through with his commitments.
Bommarito From doe not stand by their word to fix your car. I have taken my car in 5 time since I bought the car in 2018. The first time I took my car in to them was in 2020 for a check engine light and codes coming up an each time I've taken my car to them it was for the same thing and they just put a band aid on it or a patch job. We'll this last time a took my car in was June the 17th, 2025 and yes it was for the check engine light and the same scores that hade been popping up since the first time. This time the sale advi... read more
Excellent help and an excellent selection. I would recommend it, 10/10!
On 2/27/25, I brought my 2013 **** Explorer ******* m to Cronin Ford for service, specifically to replace the water pump and timing chain. the cost of the job was $4268.30 Upon picking up the vehicle 3/5/25, I noticed it was misfiring on the drive home.I returned the vehicle to Cronin Ford on 3/7/25, with ******* m. They diagnosed the issue as a faulty torque converter and emissions componentsparts that had been functioning properly just 2 days earlier according to their Multi Point Inspection that was performed before they ... read more
Hands down, the most amazing experience Ive ever had at a dealership - *****, *****, and the team at Essential Ford went above and beyond to ensure my husband and I got into new vehicles at prices that were within our budget. They worked with us over multiple days to make sure we were satisfied with service and the end results. Highly, highly recommend essential ford and the team!
Hands down, the most amazing experience Ive ever had at a dealership - *****, *****, and the team at Essential Ford went above and beyond to ensure my husband and I got into new vehicles at prices that were within our budget. They worked with us over multiple days to make sure we were satisfied with service and the end results. Highly, highly recommend essential ford and the team!
Frequently asked questions about Gillespie Ford Service
How is Gillespie Ford Service rated?
Gillespie Ford Service has a 4.4 star rating with 139 reviews.
When is Gillespie Ford Service open?
Gillespie Ford Service is closed now. It will open at 7:00 a.m.
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