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Gezon Motors
- Car Dealers
- Grand Rapids, MI
About this business
Specialties: "Driving Excellence Since 1913" is much more than a motto; it reflects our commitment to you to be the best. Our highly trained team and state of the art facilities are here to provide you with the finest ownership experience in the industry. Established in 1931. Gezon Motors has been servicing the Grand Rapids Area since 1913.
Location details
3985 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Fast and friendly service. Very courteous people and they explain your service outcome thoroughly.
Business response:
Thank you for the 5-star review!
Great service, friendly people, quick turnarounds, and they never BS or try to upsell me
Business response:
Thanks for the great review!
The service department was very thorough in diagnosing my issues and concerns on my 2021 Mitsubishi Outlander. Sport. The staff was friendly and informative when I interacted with them. When they gave me their diagnosis they explained it very well and were understanding and honest when I asked questions.
Excellent service! They took time to explain what needed to be done and were so helpful. The dollars were reasonable and what we expected
Business response:
Thank you for the great review!
Dropped my car off for recalls to be fixed, shuttle service took me where I wanted to go and car was done in a couple of hours. Happy with the service that was provided
Business response:
Thank you for the review!
This dealerships service department is very dishonest! I spent 4 hours there recently to get my oil changed and one other minor problem addressed. Sit for 4 hours in waiting room waiting for car! Paid 400 for service and found out later it wasn’t reformed at all correctly. Called back and service writer was rude, obnoxious, and called me a liar. I’ve bought several new cars from gezon in past, but now getting issues fixed at Lansing area dealership ! Avoid this place at all costs! I hate to leave negative reviews too and I’m... read more
Business response:
Gezon's General Manager, Mark B would like to speak to you about your experience. and work through any problem you had. Please contact him at 616-361-7361.
I've been a customer of Gezon Motors for many years and I continue to be surprised at the excellent treatment my husband and I have always received. The other day I misjudged the space between a post and my car thanks to an apartment resident who had boxed in my car - the result being that I cracked my side mirror. With pieces in hand I went to Gezon for a repair estimate. With ingenuity and a smile the Collision Manager was able to "restore" the mirror at no charge. Do I appreciate this dealership - you bet!
Business response:
Thank you for the great review!!
The service was preformed expediently and professionally. I recommend Gezon Nissan to everyone.
Business response:
Thank you for the great review!
If I could give negative stars, I would. I see another customer had the same issue I did. After the service was performed they wouldnt give me my key back. They said if I want to complain about their service I could call the phone number posted on the wall behind me. Then he asked to talk to my husband! Im sorry, but in my home my husband and I are are equal partners. He would have gotten the same reaction and questions from my husband that he was getting from me. I will NEVER go back.
Frequently asked questions about Gezon Motors
How is Gezon Motors rated?
Gezon Motors has a 4.4 star rating with 1,517 reviews.
When is Gezon Motors open?
Gezon Motors is open now. It will close at 8:00 p.m.
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