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Gezon Mitsubishi

4.3

About this business

Location details

3985 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.3320 reviews
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Karla Sharp Finn's profile image
Karla Sharp Finn 
recommend  Recommended
8 years ago

Thank you Gezon Motors for the outstanding customer service! Bill Gezon, we appreciate you and how well you take care of your us! 

Business response:

Hi, Karla! Thank you so much for the kind words. We really appreciate it... and we will definitely share this with Bill and the rest of the team. :) In the meantime, like us on Facebook and follow us on Twitter and Instagram (@teamgezon), if you haven't already! Thanks again for being part of the Gezon family and we hope to see you again. 

Patti Gilman Kaliniak's profile image
Patti Gilman Kaliniak 
8 years ago
Wayne Flanders's profile image
Wayne Flanders 
recommend  Recommended
8 years ago

We purchased a 2013 Murano recently (our 3rd) and during the sale we asked if the 30,000 mile fluid service had been performed prior to the sale and were told it was. It turns out is was not done and we received an email letting us know it was due before our 1st oil change was even due. After some discussion with the service department and Mike the used car sales manager they did not hesitate to honor the service at their cost. Mistakes and misunderstandings will always be made but it's how you handle them that's important a... read more

Samantha Parish's profile image
Samantha Parish 
recommend  Recommended
8 years ago

I have a 2016 Mitsubishi Outlander Sport that I purchased at a different dealership. I needed some things that only Mitsubishi dealer could do so I called and WENDY, JESSICA have been such a HUGE help to me. I will continue to do business here And would highly recommend my friends, family and others to do as well!!!!! These people are GREAT!!! 

Leanna Ferguson's profile image
Leanna Ferguson 
8 years ago

We have been loyal customers of Gezon Volkswagon, for over 6 years now, and we have NEVER been disappointed by them. Bill Gezon, Melinda, Mary, John with the Collision department, all treat us like we're the only customers around. We get top notch attention, and we never have to wait. We live in Galesburg, and should go to Maple Hill VW, but the hour plus drive, and traffic are all worth it when you get taken care of as well as we do.. We'll never go to any other VW Dealer! 

Werner Senft's profile image
Werner Senft 
recommend  Recommended
8 years ago

My wife and I had a great experince at Gezon Motors. We were looking for a Nissan Armada for my wife. We found several adds online in the surrounding area. We took a drive starting in Battle Creek and Grand Rapids. Gezon had a 2015 Armada with very low milage at a good price. Wce took a test drive and my wife fell in love with it and after a good conversation with Bill Gezon and Melinda Smith we had a deal that day. Thanks Bill and Melinda. 

Aaron J Silver's profile image
Aaron J Silver 
8 years ago

I had a very bad experience at Gezon motors. I bought a 2012 gmc terrain and had it for only 6 months and now the engine has to be replaced for a whopping $3000. Not only that, I dropped it off with the expectation that they were going to help out in some way however they kept it for 2 weeks and never did anything with it but instead tried to sell me a new car. But wanted more money down on it. Furthermore on the way to drop off the car I stopped at the bank and withdrew $120. When I dropped off the car with them and left fo... read more

Karl Zwaanstra's profile image
Karl Zwaanstra 
8 years ago

Horrible service of both customers and vehicles. Avoid salesman Mr. Clark. Gezon Motors is a bad business. 

Business response:

Thank you Mr. Zwaanstra for your review of our customer service. Charlie Jeffrey,GM, would like to chat with you about your experience. Will you please private message us your contact info? Your FB username is not listed in our system. Thank you 

Dawn Levian's profile image
Dawn Levian 
8 years ago

Unfortunately when some people think of car salesman they think of pushy and aggressive people. I can firsthand tell you that this definitely does not describe the staff at Gezon Motors. Everyone is helpful, not aggressive, friendly and simply there just to help the customer make the best car decision possible. I can with a full heart say the staff at Gezon Motors are amazing people!!! Also, after getting into an accident with my Tiguan I can also tell you that their Collision Center is top notch. They made a really bad situ... read more

Frequently asked questions about Gezon Mitsubishi

How is Gezon Mitsubishi rated?

Gezon Mitsubishi has a 4.3 star rating with 320 reviews. 

When is Gezon Mitsubishi open?

Gezon Mitsubishi is open now. It will close at 8:00 p.m.  

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