This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Gezon Mitsubishi
- Car Dealers
- Grand Rapids, MI
About this business
Gezon Motors, Inc states they offer auto sales and repair
Location details
3985 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
RecommendedDid exactly what I asked them to do. No more No less
Business response:
Hi Brian: I'm glad we were able to meet your expectations on your most recent visit to Gezon Motors. Thank you so much for your business...we really do appreciate it!
the work performed is satisfactory. however to drop our car off and get a loaner took almost an hour and a half. the agent helping could not see the computer screen to see what he was doing. i am disabled and there was no place to sit in the service department. we dropped the car off and was told approximately 5 hrs to complete the 3 items that were recalled. i had to call at 4:30 and was told it was done. it then took almost another hr to pick up our car. he said all he had to do was finish the paper work
I took my Outlander in to Gezon today for an oil change service. Gary took great care of me and set up the service promptly, I will never take my Outlander to any of the 'fast' oil change places. Gezon provides a check list of your car's components, and what was done to them, and provides a copy to you. Gezon's Mitsubishi techs have the knowledge and skills to help you maintain your car. I bought my first Mitsubishi in 1992 from Gezon.
Business response:
Thanks so much for the great review Jerry! Gary and his team deliver a great customer service experience every day, and our Mitsubishi techs have skills and experience no "quick lube" can match. Thank you again for the great review, and thanks for putting your faith in Gezon Motors these many years...we really appreciate it!
I just dropped in to get my headlight fixed. Very courteous and changed my oil and did wipers too.
Business response:
Hi Joe - Thank you so much for the nice comments, and thank you for choosing Gezon Motors...we really appreciate your business!
rip off. stay away. poor ethics
Gezon Motors states that they offer fast, convenient service on your schedule, and that appears to be falling through the cracks. I showed up 30 minutes after opening on a Saturday, to be quoted a 1.5 hour wait for an oil change. I considered the possibility that this was due to it being a Saturday, so I tried again another day. Today, mid-day on a weekday, I arrived to the service center requesting an oil change to be quoted another 1.5 hour wait. This is not fast, convenient, or anywhere near appropriate for my schedule fo... read more
Business response:
Hi Melissa: I'm sorry to hear you had a negative experience recently. If you don't mind, I'd like the opportunity to make it right...please give me a call at your earliest convenience. Thanks so much for your patience!
I took our Nissan up to Gezon completely by accident. I had tried to connect with the dealership we bought the vehicle from. After two attempts on the internet I go no response and was going as was going to leave another message for them to set up an appointment I accidentally called Gezon and less then 15 minutes I got a call back and they set up an appointment and like magic it was done. If you are looking for a qualified and capable dealer I highly recommend them.
Business response:
Thank you so much Leon for taking the time to recognize our staff at Team Gezon for a job well done! We're proud of our team members, and we're glad you had a great experience. Thanks again for the kind words...we look forward to meeting all of your automotive needs for years to come!
Stopped in for service - a leaking tire and batteries for key-fob. The service person was cordial, helpful, and efficient. The cost of that simple maintenance was surprisingly low. Will return.
Business response:
Hi Phil: So glad to hear you had a great experience in our service department, and thank you for taking the time to share your experience at Gezon Motors! Rest assured we will continue to deliver that same level of service every time you visit. Thanks again for the nice words, and thank you for choosing Gezon Motors!
very efficient, thorough and friendly and very clean waiting area.
Frequently asked questions about Gezon Mitsubishi
How is Gezon Mitsubishi rated?
Gezon Mitsubishi has a 4.3 star rating with 298 reviews.
When is Gezon Mitsubishi open?
Gezon Mitsubishi is closed now. It will open tomorrow at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com