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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Finance office trying to add an alarm we didn't agree to initially It took 6 hours to buy a car. For three hours we were waiting
The new part I received for the recall is now giving my car problems with starting.
Business response:
Thank you for bringing this to our attention. We'd like to take a look at this part and make sure it's functioning properly. When you have a moment, please call me directly at 424-340-9120. I look forward to speaking with you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Alexis was very helpful with his professionalism & speedy service. Enjoyed my experience. Welcoming & engaging with clients.
Everyone was nice, some folks more informed than others! Nice clean space to wait for my car! Very expensive
Business response:
We're happy to see that overall you had a quality experience. We hope to have the opportunity to work together again in the future and we appreciate your feedback about our pricing. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
The service was done in a timely manner. I was disappointed, when asked why I was there and there was no awareness I had done service for my vehicle there before. I had received several notices that It was time to take my car in for service.
Business response:
Hi Yadi, We're happy to see that you received prompt service. It's important that our team and our system are updated on our guests' previous service history, which is why we'll be sure to address this. We appreciate you bringing this to our attention and we look forward to providing you with a 5-star experience at your next visit. See you then. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Unsatisfied with the customer service overall with service advisor. No help at towards the end.
Business response:
Fany, We're disappointed to see you didn't receive the quality service you deserved. We'd like to learn more about where we fell short and assist in any way we can. When you have a moment, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
The waiting room is perfect very confy. The service was on time. Very nice and helpfull guy
Business response:
Thanks for your fantastic feedback! We're thrilled to hear you enjoyed our comfortable waiting room and timely service. Our team is dedicated to providing a great experience, and it’s wonderful to know they made a positive impact. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
The best customer service you can get it's there. My service advisor Art Jauregui is a person that makes feel like family and Always willing to help. Plus didn't have to wait long for my service to be done. Overall it's the best place to go. Definitely recommend to visit them with my friends and family.
Business response:
Thank you for the fantastic feedback! We're thrilled to hear that Art and our team made you feel at home and provided efficient service. Your recommendation means a lot to us, and we're excited to welcome your friends and family in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Very friendly staff. Took time to understand our needs and was supportive in finding the right fit
Business response:
Thank you for your kind words! We're thrilled to hear that our team was able to assist you in finding the perfect fit. Your satisfaction is our priority, and we appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open at 9:00 a.m.
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