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Gardena Honda
- Gardena, CA
About this business
At DCH Gardena Honda, we proudly offer new and certified pre-owned Honda cars in the South Bay area. We have a knowledgeable and friendly sales staff that will help you find that new or used car you've been searching for, giving you the best value for your hard-earned money. And our financial staff have always offered expert advice for those seeking a Honda car loan or lease. Stop in the dealership to see our new Honda and quality used cars today!
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Misled about pricing , giving proper price at different Honda . Was not contacted when car was finished with maintenance . 2nd time in a row car was finished but not contacted . Kept vehicle for over 5 hours .
Business response:
We're very discouraged to read this and see what we fell short in multiple ways during your service experience. We'd like to learn more about this, as your feedback allows us the opportunity to improve and better serve our guests. When you have a moment to speak, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Service was efficient but the next day the tire light on the dash came on & had to return. Apparently whoever rotated tires neglected to check pressure & all were under inflated. Slight inconvenience.
Business response:
We're disappointed to see you were inconvenienced like this and had to return. We will be addressing this with our team and making sure oversights like this do not happen again in the future. We appreciate you bringing this to our attention and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
They are always awesome. Sevice is always great. I have purchased 2 cars from them.
Business response:
Thank you for the fantastic review! We're thrilled to hear you had such a great experience with our service and that you've chosen us for your car purchases. We appreciate your support and look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Our sales person, David Sanchez, was great. He was well prepared, had the two cars we wanted to test drive lined up and didn’t fool around when we were negotiating.
Business response:
Thank you, Robert! We are happy to hear David went above and beyond to ensure an excellent experience. Congratulations on your new ride and welcome to the family! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
They advertised a used car online for $25,000. When the salesman “showed me some numbers” he said the dealer paid $29,000 for the car but could sell it at a loss for $27,000. Does Gardena Honda instruct its associates to lie to customers during negotiations?
Business response:
Transparency is very important to us here, which is why we appreciate you bringing this concern to our attention. When you have an opportunity to speak, please call me directly at 424-340-9120, as I'd like to learn more about what you were told specifically and who you worked with. I hope to hear from you soon. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I had a very pleasant and successful experience at Gardena Honda. The service agent was friendly and courteous throughout the process.
Business response:
We're thrilled to hear about your positive experience with our service team. Providing friendly and courteous service is our top priority, and it's great to know we met your expectations. We look forward to assisting you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
It was very clean well organize the staff was very polite the waiting area was comfortable
Business response:
Thanks, Reggie! We're thrilled to hear you had such a positive experience. Our team works hard to maintain a clean and welcoming environment, so your feedback means a lot. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I am so thankful for my neighborhood Honda dealer! All of the people who work there are so pleasant!
Business response:
Thanks for the wonderful feedback! We're thrilled to hear that you had such a positive experience with our team. We strive to create a welcoming atmosphere for all our customers. Your support means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Beware of the added add ons. They Claim you need to get them in order to move forward with purchase. When you try to cancel the add ons they said to wait. Contract clearly states I can cancel anytime for any reason!
Business response:
We're disappointed you're having issues canceling these additional add-ons. Please call me directly at 424-340-9120 at your convenience and I will be happy to assist you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 9,291 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open at 9:00 a.m.
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