Furniture Village New Malden

Dipesh Sah 

on Google

2 days ago

I visited the store with my wife and toddler, and unfortunately, the experience was disappointing. From the beginning, the salesperson seemed disengaged and in a rush, even reminding us an hour before closing that the store would shut at 8 p.m. Throughout our visit, we had to repeatedly call him over for assistance, as he kept walking away instead of staying nearby to help. While browsing, my toddler picked up a price tag and moved it to another table. Instead of handling this politely, the salesperson abruptly snatched it b... read more

Hansraj Ramlugun 

on Google

2 days ago

Emil at the Kingston store who assisted us was amazing. Fantastic energy and customer service, super attentive and a great communicater. We purchased a table with a bench. Thanks 

Dominique Myers 

on Google

a week ago

Furniture Village was excellent. Emil looked after us brilliantly & we are really looking forward to receiving our sofa in a few weeks. 

Terry Housego 

on Google

a week ago

purchased a sofa from Furniture Village (New Malden branch), paying nearly £5,000. In-store, we tested a comfortable fabric display model and were assured the leather version would be similar. Unfortunately, the sofa delivered is extremely hard — it feels like sitting on a park bench. We’ve had to add foam and cushions just to make it usable. At no point did the salesperson mention that the comfort level would differ so drastically between fabric and leather. Had we known this, we would never have placed the order. We contac... read more

Adolfo Tunon 

on Google

2 weeks ago

Great experience buying my sofa from Kingston. Jonny was very helpful, professional, and made the whole process smooth. Highly recommend