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Furniture-story.co.uk
- Retail
- London
About this business
Location details
12 Deer Park Rd, London, SW19 3TL, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Adorable sofa ! Super helpful communication and customer service …. Thank you so much to make my home cosier, it worth the wait and cost 🤍
AVOID AVOID AVOID!! starts off great customer service all the time they are taking your money !! Then after 2 months my sofa frame broke had it assessed to be manufactures fault ...... it is made of cheap nasty material and made to to nice rather than practical to use fir its intended purpose!!! I have been left over 2 weeks with nothing to sit on ... they come back with they will repair it , with the same shady materials as to what caused the problem in the first place . Even though I do not want this , they can not even gi... read more
Ordered Fabio corner sofa bed. Was waiting 7 weeks for it,but it was worth it,had 5 days before phone call from Gemma with the date,and day before with time slot. We really love our new sofa. Didnt think it will be this big :) delivery guys was amazing,as they had to take it to second floor,and doorways are very tight,even took the doors out,but they did it great,put it all together very good. Gemma answered on all my questions whenever i had some. Recomend to everyone,amazing experience and our sofa.
Awful company. Avoid at all costs. Our business purchased a sofa, the photos of the sofa were great. We were contacted shortly after with a 'real' photo - this was a customer photograph of the exact same sofa. It was significantly different in real life, the colour was far worse and the material was tatty and worn. At this point we requested to cancel our order but were denied. Only 2 business days had passed, yet they told us it was a 'bespoke' item and it was already being worked on by the manufacturer. The sofa was due to... read more
Amazing company, very kind delivery staff who brought sofa and assembled, Gemma is so helpful. The product is just beyond my expectation. Fantastic experience.
Frequently asked questions about Furniture-story.co.uk
How is Furniture-story.co.uk rated?
Furniture-story.co.uk has a 4.6 star rating with 21 reviews.
When is Furniture-story.co.uk open?
Furniture-story.co.uk is closed now. It will open tomorrow at 8:00 a.m.
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