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Frost NYC
- Jewelry
- New York, NY
About this business
Large Jewelry Showroom specializing in Mens & Womens Jewelry. Specializing in diamond and gold chains, pendants, bracelets, rings and Pre-owned Rolex watches.
Location details
20 W 47th St #203, New York, NY, 10036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:30 p.m. | |
| Tue | 10:00 a.m. to 5:30 p.m. | |
| Wed | 10:00 a.m. to 5:30 p.m. | |
| Thu | 10:00 a.m. to 5:30 p.m. | |
| Fri | 10:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience with FrostNYC has always been positive. I have purchased many beautiful pieces throughout the years, and they have been of superb quality. They offer amazing customer service and I love having free in house repair services complimentary with my purchases. Thank you FrostNYC and the staff.
I purchased a pinky ring, This is the third piece of jewelry I've purchased from Frost NYC. Top quality and a great company! This item was delivered quick and in a very nice box. The ring is very comfortable to wear. Extremely pleased! Thank you!
I’ve been purchasing from frost for a few years now and they have always followed through. My first purchase was an ID bracelet that I needed personalized. They were not only very accommodating but made sure I received it on time. My 2nd purchase was a customized ring. When I tell you they were very thorough and communicative from start to finish, from design all the way down to getting pictures before it was shipped for my approval. It was one of the best experiences I’ve had as far as shopping. My latest purchase was for a... read more
I have been shopping at FrostNYC for almost a year now and I absolutely love it. They have something for every occasion and taste Their selection of jewelry is unmatched and they offer the best prices around. The quality of the jewelry is top-notch and their customer service is amazing. They answered all my questions quickly, shipped the product on time, and even followed up to make sure I was satisfied. I would highly recommend FrostNYC to anyone looking for high quality, affordable jewelry.
I swear to God if I would have read these reviews I wouldn't have never done business with these people.I recently bought a 20-in Cuban gold chain from frost NYC after what I received for $3,000 originally 4500 a gold chain that neither look or felt like gold. This chain was so weak I was afraid that I would break it if I unlasted to try it on. The Cuban chain was knotted up so bad . I had to gently untangle it .Yet , the picture image that was magnified showed something different. After receiving the chain I immediately dec... read more
I swear to God if I would have read these reviews I wouldn't have never done business with these people.I recently bought a 20-in Cuban gold chain from frost NYC after what I received for $3,000 originally 4500 a gold chain that neither look or felt like gold. This chain was so weak I was afraid that I would break it if I unlasted to try it on. The Cuban chain was knotted up so bad . I had to gently untangle it .Yet , the picture image that was magnified showed something different. After receiving the chain I immediately dec... read more
I am very upset. I had been fooled twice by these people! I hope this review help to other people to avoid being abused and victim of a scam! The name plate I bought is different than the one they post in the website photos and video. Mine name plate barely have a tiny diamond in each letter when it supposed to have diamonds all over and in top of that the chain is very thin not like the one in the video they have on their website. They told me they will fix it, I send it back and after few days I wanted to check up on my pi... read more
Horrible customer service. All I wanted to do it is an exchange. My son got the wrong size. I sent six different emails and never got one response. I know the email address was legitimate because it was on my receipt and I also got it from the mother of my sons friend who has ordered there for a long time. The fact that I couldnt even get a response for an exchange is disgusting. We paid good money for this jersey and my son loves this website. But I will never shop here again. Oddly enough, after I complained via email abou... read more
It's true if you buy 28 inches frost NYC sends you 25 inches in stead.. do Not buy. They paint there rose gold and white gold.. Scam scam
Business response:
The customer contacted us on October 1st, 2020. We were more than willing to work with the customer to correct the complaints made by the customer. The customer stopped corresponding with us. We have records of our communication which indicate that we are more than willing to help correct the order.Please contact us directly at ************
Frequently asked questions about Frost NYC
How is Frost NYC rated?
Frost NYC has a 4.5 star rating with 1,336 reviews.
When is Frost NYC open?
Frost NYC is open now. It will close at 5:30 p.m.
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