This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Froedtert & the Medical College of Wisconsin
- Medical Centers
- Milwaukee, WI
About this business
This firm is an acute care teaching hospital with a level one-trauma center. It also provides a full range of inpatient and outpatient diagnostic and treatment services for all medical conditions.
Location details
9200 W Wisconsin Ave, Milwaukee, WI, 53226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could give 0 stars I would. Went to ER today because I’ve been playing pass the buck for last 4 months of going to specialist, to playing pass the bucks of specialist. today was extreme pain and one side of my body is swollen. I have symptoms of possible ** or **. never a brain MRI nor the auto immune blood test for either. ER visit today just put a pulseox and blood pressure. Cuff and said there was nothing they could do. In and out in 15 minutes, including wait time. Worse treatment ever. The doctor didn’t even do a f... read more
I have a major complaint and concern, but I'll start with the positives. I have been provided great health care with top-notch teams that really follow through for me. Of course there are always hiccups and glitches. Some of them pretty frustrating when it comes to healthcare and insurance etc. But yesterday was such a stunning disappointment. It makes the good experiences almost disappear. I brought a family member to the rheumatology department, 5th floor at the Town Hall clinic yesterday. This happened between 1:30 and 2:... read more
Business response:
Good morning, thank you for your feedback regarding your experience at ********************************. We sincerely apologize for your experience, and wish to assure you that your feedback will be escalated to clinic leadership for their awareness. Should you wish to file a formal complaint about your experience, please reach out to our Patient Relations team at: ************, and we would be happy to speak with you. Thank you, again, for sharing your experience with the organization.
The WESTBEND CAMPUS hospital is the worst in care, most of the nursing staff are more worried about covering up their own butts then to admit their wrong. There are things in mychart the nurses wrote that never happened. I laid in bed for over an hour waiting to get to the chair and when i called back all I got was lip service about how she had a new person on the floor who was more important then I was so I get to wait. I came in here with COPD now I have to take insulin due to the ***** Im receiving. they rushed me out and... read more
Providers are top notch, but the scheduling and billing departments are a nightmare. Great care if you tirelessly advocate for yourself when finding the correct provider and remain VERY persistent regarding securing a timely appointment. Regarding billing inaccuracies and disputes, dont ever expect to get satisfaction, because you wont.
Business response:
Good morning, thank you for reaching out and providing this feedback on your experience with Froedtert Hospital's scheduling system, and billing services. Please know, we will escalate this feedback to the appropriate leadership for their awareness. Should you wish to file a formal complaint regarding this experience, please reach out to Patient Relations at: ************. Thank you
Disorganized hospital, lack of communication and questionable cover up? Husband was a patient mid-August 2023 and in/out of ER & hospital until prognosis 9/27/23. Not one professional could provide concrete diagnosis, turn around of hospitalists overwhelming. Students were like flies and even attempted procedures after unsuccessful attempts even though my husband was begging to stop. I was present, listened and took thorough notes/journal throughout my husband’s horrible experience at Froedtert Hospital. One on call PA enter... read more
Business response:
Thank you for sharing your perspective with Froedtert Hospital. Please know, our Patient Relations representative made every attempt and effort to assist you with your requests. We escalated your concerns to our HIM partners and assisted in connecting you with a member of your care team to discuss your concerns more fully. That provider then sent you a written response as well. Ultimately, we connected you with our partners with the Medical College of Wisconsin, Patient Relations due to your specific requests for compensatio... read more
I should have made this review several years ago, but I was treated so badly I didnt even bother.There are several MAJOR issues with this place. For one, if you are lgbt, you arent allowed to be seen in the regular hospital complex. I called to get an appointment with any doctor for back pain. Right before we finalized the appointment, the scheduler noticed that I also go to the Inclusion health center. She then informed me that I MUST get my back checked ONLY there. Guess what? They have less staff with less availability, w... read more
Business response:
Thank you for reaching out and providing your patient experience. Please know, Froedtert Hospital is committed to treating each of our patients with dignity and respect. If you would like to file a formal complaint with our organization about this experience, please reach out to our Patient Relations team at: ************.Thank you,Froedtert Hospital
I had an appointment with Dr. **** ***** in the OB/Gyn clinic. The appointment was scheduled weeks in advance; which gave the doctor time to review my records and health history. Also, I'm an established patient within the Froedtert Health system so all of my medical records are readily available to all within the system. This was my first appointment with the doctor and as soon as he entered the room, he proceeded to ask me "why I thought that I had the condition that I was being seen for." Although I recently had an MRI an... read more
Business response:
Thank you for reaching out. Our Patient Relations team has been attempting to connect with you, most recently on July 20th and July 28th. Unfortunately we have not successfully reached you to this date. A representative from our team will be in touch in order to discuss your experience, and file a formal complaint, should you be interested. Thank you, Froedtert Hospital Patient Relations
It's a for profit hospital system with doctors. We have been fighting a bill that was submitted incorrectly for months, and even paying on it. Today we got a collection notice. How do you turn someone over to collections that is paying on a bill? Their review team looked at it and did not take care of what is covered under our insurance. Great way to ruin a seniors credit who was also paying on the bill. You sold it to a collection agency when you were getting payments. When you get to big for patient health and advocacy, th... read more
Business response:
Thank you for bringing your billing concerns to our attention. I attempted to contact you directly at the phone number we have on file to discuss further, however, was only able to leave a voicemail message earlier today. I additionally sent a follow-up email, which provided you with my direct contact information. Please reach out at your convenience and I will be happy to assist.
Froedtert billing is completely unethical and unfair. They do not inform you up front about their hidden and astronomical fees that are set up not to be covered by health insurance. If you try to dispute charges, they will say after the fact that, "it was up to you the patient to contact a cost estimator," that it's not enough to contact your insurance company and the doctor's office ahead of time–even though just about every other doctor's office or health clinic will do that for you. I went in to get a routine ear cleaning... read more
Business response:
I am sorry to hear about your unsatisfactory experience with Froedtert and Medical College of Wisconsin. A Patient Experience Coordinator would be happy to review your billing concerns. To begin the process, please supply ** with your full name and the date of service for the visit via My Chart or the Contact ** form located on our website: ***************************************.
Frequently asked questions about Froedtert & the Medical College of Wisconsin
How is Froedtert & the Medical College of Wisconsin rated?
Froedtert & the Medical College of Wisconsin has a 2 star rating with 84 reviews.
When is Froedtert & the Medical College of Wisconsin open?
Froedtert & the Medical College of Wisconsin is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com