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7 Swan St, Loughborough, LE11 5BJ, United Kingdom
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:30 p.m. | |
Tue | 9:00 a.m. to 5:30 p.m. | |
Wed | 9:00 a.m. to 5:30 p.m. | |
Thu | 9:00 a.m. to 5:30 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Has to be the worst letting agents for customer experience that I have ever had to deal with. I would strongly recommend as a landlord or tenant you avoid this office.
This branch shouts at customers I recently enquired about a property with this branch and found the experience extremely unpleasant. Due to poor signal, when I politely asked a female call handler if she could kindly repeat one of her questions, I was met instead with an impolite, rude outburst – she proceeded to shout every single word at me at the top of her voice. I have dealt with Frank Innes in both Leicester and Nottingham, and the Loughborough branch is by far the worst. A branch that shouts at its customers should cl... read more
Thank you so much Dan, Martin and a special mention to Charlotte who were so professional and kind whilst renting and selling my house. Many thanks highly recommend Karen
This branch shouts at customers I recently enquired about a property with this branch and found the experience extremely unpleasant. Due to poor signal, when I politely asked a female call handler if she could kindly repeat one of her questions, I was met instead with an impolite, rude outburst – she proceeded to shout every single word at me at the top of her voice. I have dealt with Frank Innes in both Leicester and Nottingham, and the Loughborough branch is by far the worst. A branch that shouts at its customers should cl... read more
We had a brilliant experience with Frank Innes. All of the staff were extremely helpful, friendly and warm. They walked us through the entire process as first-time renters and we really appreciate all of the help.
Frank Innes Sales and Letting Agents Loughborough has a 4 star rating with 256 reviews.
Frank Innes Sales and Letting Agents Loughborough is closed now. It will open tomorrow at 9:00 a.m.
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