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Frame USA
- Home Decor
- Springdale, OH
About this business
Location details
225 Northland Blvd, Springdale, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Cheap and unattractive. Not worth even half of what I paid. Returned and lost money on shipping.
Business response:
Hi ******. Thank you for your feedback on your recent order. Our **************** Lead will be reaching out to you today to discuss the product further, so that we can learn from your experience and hopefully improve moving forward.
Ordered a double mat, beautifully cut. I am so impressed by all the steps FrameUSA took to package the mat board so it would not have ANY kind of damage during transit.THANK YOU!!
Love my frames, cut perfectly! Will be a returning customer.
Nice finish with a strange size. Efficient and looks good.
I was disappointed bc the frames came with 2 different ways to hang and it became difficult to evenly hang them. Why would you sent me one frame with an attached hanger and another with a hanger that needs to be nailed into the back of the wood frame? Also I thought the cardboard back was extremely cheap.
Business response:
Hi *****, thank you for the feedback on your recent order. Only one form of hanging should have some with your order, so we do apologize for the confusion. Our team will give you a call this morning to gauge what you received and help to make this right for you.
Very quick service. The frames were well packed and arrived undamaged. I will order from them again when I have more pictures to frame.
Framed worked perfectly. Made the poster very expensive looking! Will order again.
The frame was damaged and very poor quality- I plan on sending it back.
Business response:
Hi *******, good morning. We are so sorry to hear that your frame arrived damaged. Our team will give you a call this morning to discuss how it was damaged, and offer a replacement or a refund, whichever you prefer. We will make this right!
Awesome frame, great company! I would recommend to anyone. I'll be ordering more.
Frequently asked questions about Frame USA
How is Frame USA rated?
Frame USA has a 4.5 star rating with 525 reviews.
When is Frame USA open?
Frame USA is open now. It will close at 6:00 p.m.
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