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Frame USA

4.5

About this business

Frame USA is a picture frame manufacturer with a retail outlet and custom framing shop located in Cincinnati, Ohio. Our retail outlet specializes in all aspects of custom framing. Our specialists are ready to help you with all of your framing needs, to include: Archival Framing, Conservation Framing, and Shadow Box creation. Stop by today and take advantage of the best framing prices in Greater Cincinnati. We stock a large selection of Ready-made Frames from our website, as well as Flag Boxes, Posters, Prints, and Pre-framed... read more

Location details

225 Northland Blvd, Springdale, OH, 45246, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5525 reviews
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Marian S's profile image
Marian S 
a year ago

Ive always had good luck ordering frames from Frame USA. The quality of the frames are excellent and they get mailed out quickly. Very happy with my purchases and will be ordering more soon for my cross stitch work. 

Aimee P's profile image
Aimee P 
a year ago

Came with screws to attach the hanging piece, but they were too long and you can see the bump/indent on the front of the frame. The plastic also had a small scratch on it when I opened it. I like the way it looks but wish it was higher quality. 

Julie M's profile image
Julie M 
a year ago

Really pleased with the quality and love the interesting design of the frame. I also appreciate that the frame could be cut to an usual size. Thank you! 

Deb L's profile image
Deb L 
a year ago

Loved it! It's exactly the right size and color, it fit together perfectly and the instructions were easy to follow. Great value! 

Maddie B's profile image
Maddie B 
a year ago

Beautiful custom frame for displaying my artwork. I am so pleased with the quick turn around and the packaging is superb. I have been receiving a lot of compliments on the frames I have purchased through frame USA. Looking forward to ordering more for my next art exhibition. 

Wanda D's profile image
Wanda D 
a year ago

The frames I ordered came promptly and securely packaged. They were a hard-to-find size that was perfect for my project. 

Elaine M's profile image
Elaine M 
a year ago

These frames are exactly what I had looked all over for. Theyre excellent quality and seem to be identical to the frames used by my local professional frame shop before the very knowledgeable owner retired. I highly recommend the frames, which are the black metal frames that you put together yourself, as well as the seller. They arrived in a timely manner, well packaged. Ill definitely buy all my frames here in the future. What a find! 

Judy P's profile image
Judy P 
a year ago

Very cheaply made for the price, thin, flimsy, - could make at home better and cheaper. 

Business response:

Hi ****, good morning. We are sorry to hear of your disappointment with our product. We tried to search by your name in our system but there was nothing listed with your exact name. Can you please send us the name your order was placed under to ******************************* We want to review what you ordered and work to make this right with you. Thank you! 

Samantha B's profile image
Samantha B 
a year ago

Ordered a mat and a frame. The color of the mat (Iris) didn't really match the image online but luckily it still works with my art. I requested weird dimensions for my mat and that did come true to size. My frame has a small dent in the wood near the bottom which is disappointing for the price I paid, but otherwise it's nice. This styrene plexiglass is honestly horrible since it's insanely reflective but it's all they offer for frames 11 x 17 or larger, which is what I ordered. I'm also really not a fan of the hanger that I ... read more

Business response:

Hi ********. Thank you for the detailed feedback on your recent order. We are especially very sorry to see that your frame arrived with a dent in it. We will be reaching out to you today to discuss replacing the frame for you and seeing how else we can help. 

Frequently asked questions about Frame USA

How is Frame USA rated?

Frame USA has a 4.5 star rating with 525 reviews. 

When is Frame USA open?

Frame USA is closed now. It will open tomorrow at 9:00 a.m. 

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