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Fox Acura

4.8

About this business

Location details

4330 29th St SE, Grand Rapids, MI, 49512, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.8957 reviews
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CraigO's profile image
CraigO 
8 years ago

Third Time Purchase - No Need To Go Anywhere Else! Last September, Brittany got us a great deal on a 2013 RDX Tech for my wife, which we negotiated over email, finalized via phone and they delivered to Santa Clarita. The next day, our son's transmission went out on his Accord with 220K+ miles. So, I called Brittany again. My son had just been cleared to return to work after being on disability for a complete tear of his Achilles, so his income had been very low. She got him approved and into a 2008 TL, which they also delive... read more

Layton Howell Jr's profile image
Layton Howell Jr 
8 years ago

Harper Acura (Knoxville, TN) I have been pleased, with my expectations exceeded, with Harper Acura. I bought a certified used MDX several years ago and have had all maintenance and service performed there. Their customer service is outstanding. All service has been performed to my satisfaction. They do excellent work and, only the service which is necessary. 

Business response:

Layton, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care! 

Raul's profile image
Raul 
8 years ago

Never going back here. Poor customer service This has been the worst experience with a car dealership. My car was supposed to be ready by the end of the day. Never got a call back and they kept my car overnight. I had no way to get to work the next day. Never going back to this place 

Judy Brewer's profile image
Judy Brewer 
8 years ago

Harper has Best Service department in Knoxville Richard Tompa and Phil Collins are both very knowledgeable and provide excellent service. I have been a Harper customer for 17 years. 

Business response:

Judy, we are so happy to read such a great review about Harper Acura! Feel free to reach out to us if you need anything. Have a wonderful day. 

Chad's profile image
Chad 
8 years ago

Great service department! They were fast, friendly, and efficient (they had my loaner sitting 10 feet away when I arrived). My dropoff took 3 minutes, and pickup was the same. This level of service has been rare, and I will be using their service department again. 

Michael's profile image
Michael 
8 years ago

Great Service All of the employees were very friendly and I was given a loaner vehicle until the service was completed about 5 hours later. 

Keith Clark's profile image
Keith Clark 
8 years ago

Great Deal Great Price Leased new Acura at a great price. No hard sales tactics. Transaction was fast and straight forward. A pleasure doing business there. 

Jeffrey's profile image
Jeffrey 
8 years ago

Great service On time. Provided a loaner car. Let me know the details and cost for the repair before starting the work 

Tony's profile image
Tony 
8 years ago

Friendly Staff Staff was very friendly. They kept me informed every ten minutes to give me updates on the service. I would recommend giving Acura Grand Rapids a visit. 

Frequently asked questions about Fox Acura

How is Fox Acura rated?

Fox Acura has a 4.8 star rating with 957 reviews. 

When is Fox Acura open?

Fox Acura is closed now. It will open at 9:00 a.m. 

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