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Forest Ridge Apartments

4.0

About this business

Location details

9706 Smoky Ridge Way, Karns, TN, 37931, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.01,062 reviews
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Realpage A.'s profile image
Realpage A. 
9 months ago

Verified Renter The trash is a huge problem. The dog poop everywhere is also a huge problem. People refuse to clean up after their animals and it is disgusting. It smells bad in the summer and kids step in it. The dog park is destroyed, the pool water is dirty and poorly maintained in the pool season. My son gets ear infections after swimming in the dirty water. Grown adults get drunk and use the pool as a bathroom and it makes the water disgusting. They are raising our rent $300 a month(we have lived here for almost 6 years... read more

Business response:

Thank you for sharing your feedback. We’re truly sorry to hear about your experience, and we take these concerns very seriously. Cleanliness and maintenance are top priorities, and we will look into the issues with trash, dog waste, and the pool maintenance to make sure these problems are addressed promptly. We also understand how frustrating it must be to deal with rent increases, especially after such a long time as a resident. We appreciate your continued residency and will work on improving these aspects to provide a bet... read more

Realpage A.'s profile image
Realpage A. 
9 months ago

Verified Renter Lots of street lamps out. Wish we could have gates again. A guardrail or something at the clubhouse exit would also be nice where that huge pit is. Scary driving beside it. 

Business response:

Thank you for sharing your feedback! We’re sorry to hear about the issues you've encountered with the street lamps and the clubhouse exit. We definitely understand how those can be concerning. We’re also grateful for your suggestion about gates and a guardrail near the pit; safety is a priority, and we’ll look into how we can improve that area. Thanks again for bringing this to our attention! 

Realpage A.'s profile image
Realpage A. 
9 months ago

Verified Renter Great place to live. Friendly staff. Quiet place. Pet friendly. We love living here. Maintenance available whenever you need something fixed. 

Business response:

We're thrilled to hear that you're enjoying your home and the community. It's great to know that the staff, quiet atmosphere, and pet-friendly environment have made such a positive impact on your experience. If you ever need anything, don’t hesitate to reach out! We're here to help! 

Realpage A.'s profile image
Realpage A. 
9 months ago

Verified Renter Happy as we are in the winter months. Considering the battle with the broken dumpster you have stayed on top of it. Can’t wait to see spring come and the progress of beautification! So cool to see all the events. 

Business response:

Thank you so much for your thoughtful review! We're glad to hear you're happy with how things are going. We truly appreciate your patience as we work through the dumpster situation. Spring will be here before we know it, and we’re excited to continue making progress and hosting more events. We can’t wait to share it all with you! 

Realpage A.'s profile image
Realpage A. 
9 months ago

Verified Renter Love the location and the team of people who are here to make our experience excellent. Maintenance requests are fast and remedied as quickly as reasonably possible while also caring about your time and if you have awkward scheduling needs. 

Business response:

Thank you so much for your kind words! We’re thrilled to hear that you're enjoying the location and the team. We strive to make sure maintenance requests are handled quickly and with care, and it's great to know that we've been able to accommodate your scheduling needs. If there's anything else we can do to enhance your experience, don’t hesitate to let us know! 

Realpage A.'s profile image
Realpage A. 
9 months ago

Verified Renter Forest Ridge is located in Hardin Valley and allows easy access to West Knoxville. The community is well established and has townhome type apartments. The complex recently underwent an ownership change and is in the process of updating some infrastructure and amenities. 

Business response:

Thank you so much for taking the time to leave us a review. We love to hear your feedback. 

Realpage A.'s profile image
Realpage A. 
9 months ago

Verified Renter Perfect location, safe, and clean. Issues with trash and amenities sometimes, and lots being renovated. This year and the last have been a great price. 

Business response:

Thank you for sharing your feedback! We're thrilled to hear you enjoyed the location, safety, and cleanliness. We truly appreciate your understanding regarding the ongoing renovations and the occasional issues with trash and amenities. We're constantly working to improve, and your insights help us make things even better. 

Realpage A.'s profile image
Realpage A. 
9 months ago

Verified Renter The staff at the leasing office is always super kind & helpful. We had an issue a few weeks ago with something being incorrect on our rent & they were quick to fix it. 

Business response:

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We're always here to help, and it's great to know that we were able to resolve the issue quickly for you. If you ever need anything else, don't hesitate to reach out! 

Realpage A.'s profile image
Realpage A. 
9 months ago

Verified Renter Outside of the annual raising my rent as much as legally possible, its not a bad place to live. It is a large community so sometimes the playground gets messy and people can leave trash, but it feels safe enough to let your kids play outside. 

Business response:

Thank you for sharing your feedback! We're glad to hear that you feel safe in the community and that it's a good place for your family. We understand the frustrations around rent increases, and we strive to offer a balance of affordability and value. We're also working on maintaining common areas like the playground to make it a pleasant space for everyone. Your input is really appreciated, and we’ll keep working on improving the overall experience! 

Frequently asked questions about Forest Ridge Apartments

How is Forest Ridge Apartments rated?

Forest Ridge Apartments has a 4 star rating with 1,062 reviews. 

When is Forest Ridge Apartments open?

Forest Ridge Apartments is closed now. It will open at 9:00 a.m. 

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