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Folsom Toyota Service Center
- Auto Repair
- Folsom, KY
About this business
Location details
12747 Folsom Boulevard, Folsom, KY, 95630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 10:00 p.m. | |
| Tue | 8:30 a.m. to 10:00 p.m. | |
| Wed | 8:30 a.m. to 10:00 p.m. | |
| Thu | 8:30 a.m. to 10:00 p.m. | |
| Fri | 8:30 a.m. to 10:00 p.m. | |
| Sat | 8:30 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
I think repair prices are outrageously high. And unfair
Business response:
Mr. Corrigan, Thank you for bringing this to my attention. I would like an opportunity to fix this and to earn your business, please contact me at 916-355-1500 ext. 2524. I look forward to speaking with you. -Jeff Bear, General Manager
RecommendedGood experience! Professional, friendly.
Business response:
Hi Steve, thank you for being our customer, we appreciate your kind words!
RecommendedI’m always happy with my service here.
Business response:
Thank you for being our customer Ali, we appreciate your kind words!
RecommendedI can’t say enough about the customer service at Folsom Lake Toyota they are top notch!!
Business response:
Thank you, Kathy, for your kind words! We thank you for your business and look forward to your next visit!
As of yesterday Taylor is still waiting for a response from the company on your employee, Ed, sexually harassing her mother and using his job position to get her personal information including address and cellphone number.
Business response:
Thank you for your feedback about your recent experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Devin Smith General Sales Manager dsmith@folsomlaketoyota.com
RecommendedFriendliness of the employees. Seem to provide good service to the car.
Business response:
Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
By far one of the worst experiences I have had at a Toyota service center. A simple oil change turned into 2.5 hours of waiting for our car to be serviced and the advisor never updating us even though we informed them that we were on a tight timeline. At the 2 hour mark I received a text from the Folsom Toyota center that there were a number of issues that needed to be addressed- that should have been highlighted no later than the one hour mark. When we asked where our car was, the cashiers directed us to the service advisor... read more
Business response:
Thank you for bringing this to my attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me at 916-355-1500 ext. 2524. I look forward to speaking with you. Jeff Bear General Manager jbear@folsomlaketoyota.com
Rude! Rude! Rude! This was, by far, the worse car buying experience. We had a scheduled appointment to see two cars side by side. I was told that both cars are on the lot and ready for showing. When we arrived, Chad, the Sales Manager, immediately handed us off to another sales person. Only one of two cars was on the lot. The other car was never available to begin with. We did get the discount that we were promised and ended up buying the car but whole experience was very depressing and unpleasant. Horrible customer service ... read more
Business response:
Thank you for bringing this to my attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me at 916-355-1500 ext. 2524. I look forward to speaking with you. Jeff Bear General Manager jbear@folsomlaketoyota.com
RecommendedPaul Barwick you are amazing. Thank you for your assistance.
Business response:
Thank you for your kind words for our staff, we appreciate it!
Frequently asked questions about Folsom Toyota Service Center
How is Folsom Toyota Service Center rated?
Folsom Toyota Service Center has a 4.6 star rating with 944 reviews.
When is Folsom Toyota Service Center open?
Folsom Toyota Service Center is open now. It will close at 10:00 p.m.
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