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Folsom Toyota Service Center

4.6

About this business

Folsom Lake Toyota Scion is an automobile dealership that offers a range of new and pre-owned cars, vans, trucks and sport utility vehicles. Its vehicle models include Toyota s Avalon, Camry, Corolla, Prius, Sequoia, Tacoma and Yaris; and Scion s tC. The dealership operates a finance department that provides online credit applications, payment estimations and financing through various certified lenders. Its automotive services include the fuel injection and vehicle inspection services. The dealership has a service and parts ... read more

Location details

12747 Folsom Boulevard, Folsom, KY, 95630, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 10:00 p.m.
Tue8:30 a.m. to 10:00 p.m.
Wed8:30 a.m. to 10:00 p.m.
Thu8:30 a.m. to 10:00 p.m.
Fri8:30 a.m. to 10:00 p.m.
Sat8:30 a.m. to 10:00 p.m.
Sun9:00 a.m. to 9:00 p.m.
4.6944 reviews
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Janay Angelique's profile image
Janay Angelique 
7 years ago

Business response:

Thank you for your visit! 

Skip Aitkens's profile image
Skip Aitkens 
7 years ago

Business response:

Thank you for your kind words for Dave! 

Maya N ChloeFrigga's profile image
Maya N ChloeFrigga 
7 years ago

Last 2 cars fron this spot. Great customer service. Great cars. Recommend. 

Chamy Lee's profile image
Chamy Lee 
7 years ago

I turn in my Tacoma Truck for oil change on 2/9/2018 at 8:30am. They promise me shuttle to take me home. I waited for 2 hours and 40 minutes and mo one send me home I was upset and check with the lady at the counter again. She told some time it will take more than 2 to 3 hours waiting. That is not right. If they cannot take me home why don't they just tell me straight. I end up called my husband off ftom work and pick me up. I think they are some type of discrimination going on here. People sign up after me get to take home ... read more

Business response:

Hi Chamy, Than you for informing me about your oil change. I am sorry for the delay and for how this impacted you, can you please contact me so I can try to make up for this? Jeff Bear General Manager 916-355-1500 ext. 2524 

Winona Mee's profile image
Winona Mee 
7 years ago

Last 2 cars fron this spot. Great customer service. Great cars. Recommend. 

Business response:

Hi Winona, Thank you for being our customer, we really appreciate your business! 

Priscilla Stephenson's profile image
Priscilla Stephenson 
7 years ago

Business response:

Thank you for your visit! 

Paul Barwick's profile image
Paul Barwick 
7 years ago

Business response:

Thank you for your visit! 

Shannon Norris's profile image
Shannon Norris 
7 years ago

I have a 2015 PRIUS, that I bought brand new with an extended service contract. I’ve owned my car approx. 2.5 years and never miss her regular “well baby checks”. While I bought her in Gilroy, Folsom Lake Toyota is our pediatrician, general practitioner, internist and cosmetic surgeon�. I wouldn’t trust any one else with my baby. Yesterday - we had one of our regular well baby checks. My fear has been that since they’ve already been paid for - are these visits so routine and not worth any money - are they JUST doing the bare... read more

Business response:

Thank you Shannon for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit! 

Rick Fitzsimmons's profile image
Rick Fitzsimmons 
7 years ago

I asked for specific information from a 4 wheel alignment. (tires cupping) they aligned the car and all specs were ok snd in the meddle of the spec range. They adjusted the the wheels to the edge of the spectrum. ( uncalled for) I also had new tires put on and now I don't know why the left front was cupping even after rotating tires. Lousy communication. 

Business response:

Thank you for bringing this to my attention. I apologize that your having problems with your tires. I would like an opportunity to fix this and to earn your business, please contact me at 916-355-1500 ext.2524. I look forward to speaking with you. Jeff Bear General Manager jbear@folsomlaketoyota.com 

Frequently asked questions about Folsom Toyota Service Center

How is Folsom Toyota Service Center rated?

Folsom Toyota Service Center has a 4.6 star rating with 944 reviews. 

When is Folsom Toyota Service Center open?

Folsom Toyota Service Center is closed now. It will open at 8:30 a.m. 

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