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Folsom Toyota Service Center
- Auto Repair
- Folsom, KY
About this business
Folsom Lake Toyota Scion is an automobile dealership that offers a range of new and pre-owned cars, vans, trucks and sport utility vehicles. Its vehicle models include Toyota s Avalon, Camry, Corolla, Prius, Sequoia, Tacoma and Yaris; and Scion s tC. The dealership operates a finance department that provides online credit applications, payment estimations and financing through various certified lenders. Its automotive services include the fuel injection and vehicle inspection services. The dealership has a service and parts ... read more
Location details
12747 Folsom Boulevard, Folsom, KY, 95630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 10:00 p.m. | |
| Tue | 8:30 a.m. to 10:00 p.m. | |
| Wed | 8:30 a.m. to 10:00 p.m. | |
| Thu | 8:30 a.m. to 10:00 p.m. | |
| Fri | 8:30 a.m. to 10:00 p.m. | |
| Sat | 8:30 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Business response:
Thank you for your visit!
We purchased our Highlander at Folsom Lake Toyota and had a hitch added at the service department. They were very nice, competent, competitive and reasonable. The shuttle service took me home and then also pick me up very convenient. We are happy with the car and the service, and for being treated with respect. Thank you Jim McMullan and Jeff and the shuttle drivers. Thank you Folsom Lake Toyota.
Business response:
Thank you Brian for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
It is a shame that my hometown Toyota dealership’s service department is so inept in pleasing customers. Corporate is being called tomorrow!
Business response:
Thank you for your feedback about your service visit because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Jeff Bear General Manager 916-355-1500 ext. 2524
The first time we took our Sienna in here was to get it serviced for its 90k mile work. They replaced the timing belt along with other routine things. It got done after dark so we only noticed the next morning that our fog lamp covers were missing on the front of our car. We called and told them they forgot to put them back when they were done working on our car. The service manager said that there's no reason they would have had to take them off in the first place and asked if I was sure they weren't already missing. I told... read more
Business response:
Thank you for bringing this to my attention. I apologize that your recent service visit was anything but satisfactory. I would like an opportunity to fix this and to earn your business, please contact me at 916-355-1500 ext. 2524. I look forward to speaking with you. Jeff Bear General Manager
Business response:
Thank you for your visit!
I have been taking my 2004 Toyota Highlander since I bought it. I have always had excellent service. The employees are all friendly and courteous and explain what repairs need to be done. I will buy another new Toyota at Folsom Lake Toyota in the future.
Business response:
Thank you so much for being our customer! We are glad to hear we have earned your business on your Highlander!
Business response:
Thank you for your visit!
Jake at the service department was friendly,efficient and personable while maintaining a professional approach. We will be sure to contact Jake when we need to schedule our next service.
Business response:
Hi Cheryl, Thank you for your kind words for Jake and our service department!
I bring both my kids (5&1 yrs) and I hang out there usually it only takes 1.5 hrs and my car is done. They offer the shuttle to take me home but it’s more hassle juggling both kids back n forth. There’s a kids room, variety of drinks such as coffee, water and pastries to hold u over while u wait. My kids love that!
Business response:
Hi Ka, Thank you for your kind words for our service department! It's nice to hear we offer something for everyone in the family!
Frequently asked questions about Folsom Toyota Service Center
How is Folsom Toyota Service Center rated?
Folsom Toyota Service Center has a 4.6 star rating with 944 reviews.
When is Folsom Toyota Service Center open?
Folsom Toyota Service Center is closed now. It will open at 8:30 a.m.
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