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Folsom Toyota Service Center
- Auto Repair
- Folsom, KY
About this business
Location details
12747 Folsom Boulevard, Folsom, KY, 95630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 10:00 p.m. | |
| Tue | 8:30 a.m. to 10:00 p.m. | |
| Wed | 8:30 a.m. to 10:00 p.m. | |
| Thu | 8:30 a.m. to 10:00 p.m. | |
| Fri | 8:30 a.m. to 10:00 p.m. | |
| Sat | 8:30 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Not worth my time to elaborate. Not worth my time to elaborate.
Business response:
Thank you for your feedback about your experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Jeff Bear General Manager 916-355-1500 ext.2524
I just bought a Camry 2014 from them and I have an extended warranty for 7 years , I had a problem with the engine ( oil massive consumption ) , first thing they charge me 138$ for only trouble shooting , then they keep saying that’s normal , the engine oil shouldn’t vaporized am pretty much sure about that and the car mileage is 24kM and they keep saying it’s normal and if u want more checking I have to pay more , so what’s the extended 7 years warranty for ????
Business response:
Thank you for bringing this to my attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to fix this and to earn your business, please contact me at 916-355-1500 ext.2524. I look forward to speaking with you. Jeff Bear General Manager
Business response:
Thank you for your visit!
Business response:
Thank you for your visit, Tiffany!
Today i brought in my car because i had 2 flat tires. (Someone slashed them) The guy who helped me was named Dave and he was really nice and helped me through the super stressful situation i was put in. He even checked to see what else he could do for me and noticed i had free maintenance on my account and i got a free oil change as well.
Business response:
Hello Lynne! Oh no! We are glad to hear that Dave could help make up for those slashed tires. We really appreciate your business!
Business response:
Thank you for your visit!
Ken Sinaki was super helpful with helping in the process of our new car also big thanks to Alex Vaca Super friendly service he made everything stress free and enjoyable service I live my newly purchased Honda Pilot
Business response:
Brandinm Glad to hear that both Alex and Ken could earn your business and we hope you love your new Pilot for years to come!
My service adviser David McCann is amazing! He explains everything and provides excellent customer service.
Business response:
Erin, Thank you for your kind words for David!
I enjoy taking my car for service to Folsom Lake Toyota they make it so easy. Great people.
Business response:
Hi Sabrina, Thank you for being our customer!
Frequently asked questions about Folsom Toyota Service Center
How is Folsom Toyota Service Center rated?
Folsom Toyota Service Center has a 4.6 star rating with 944 reviews.
When is Folsom Toyota Service Center open?
Folsom Toyota Service Center is open now. It will close at 10:00 p.m.
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