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Folsom Lake Toyota Scion is an automobile dealership that offers a range of new and pre-owned cars, vans, trucks and sport utility vehicles. Its vehicle models include Toyota s Avalon, Camry, Corolla, Prius, Sequoia, Tacoma and Yaris; and Scion s tC. The dealership operates a finance department that provides online credit applications, payment estimations and financing through various certified lenders. Its automotive services include the fuel injection and vehicle inspection services. The dealership has a service and parts ... read more
12747 Folsom Boulevard, Folsom, KY, 95630, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 10:00 p.m. | |
Tue | 8:30 a.m. to 10:00 p.m. | |
Wed | 8:30 a.m. to 10:00 p.m. | |
Thu | 8:30 a.m. to 10:00 p.m. | |
Fri | 8:30 a.m. to 10:00 p.m. | |
Sat | 8:30 a.m. to 10:00 p.m. | |
Sun | 9:00 a.m. to 9:00 p.m. |
They make your wait comfortable. TV, snacks, comfortable seating, WiFi/charging station, kids playroom and much more. Or transportation if you want to just go home and wait.
Business response:
Glad to hear we did a good job for you, Wendy!
Business response:
Thank you for your kind words for Kyle and Kaleigh!
Everyone was very disorganized. They would not take a phone or online order for a new key, but after ordering and paying for the key in person (30 minutes from in my home), no one could find it when I came from my service appointment to have the key programmed. Parts and service do not coordinate with each other, so Service did know my part was ordered or in stock. My wait time was estimated at 1.5 hours, but at 2.5 hours, I was still waiting. Last, when I was waiting, I saw my car in the lot. Upon approaching it, I saw that... read more
Business response:
Thank you for bringing this to my attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to fix this and to earn your business, please contact me. I look forward to speaking with you. Jeff Bear General Manager 916-355-1500 ext. 2524
Awesome service! They always take me right away and have my car delivered quickly even though they always seem to be super busy. Great job team!
Business response:
Thank you Michael for the kind words! We thank you for your business and look forward to your next visit!
Chase was so great at the service center. I arrived early and the guys took Good care of me. In and out in under 90 minutes.
Business response:
Thank you for your kind words for our staff, we appreciate it!
Paul in Service really takes care of his clients, that’s why I always first ask for him. Folsom has Ben servicing my pick ups for as long as I have owned them, over 10 years
Business response:
Thank you Walter for the kind words! We thank you for your business and look forward to your next visit!
I am happy the service here. It is very convenient. Thanks
Business response:
Thank you for the kind words about out service department!
Business response:
Hello Lewis, Thank you for your visit. Please contact me if there's anything I can do to make your next visit even better. Jeff Bear General Manager jbear@folsomlaketoyota.com
Folsom Toyota Service Center has a 4.6 star rating with 944 reviews.
Folsom Toyota Service Center is closed now. It will open at 8:30 a.m.
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