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Flowers By Flourish Ltd
- Consumer Services
- London
About this business
Location details
Newington Industrial Estate, 87 Crampton St, 87 Crampton St, London, SE17 3AZ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 4:00 p.m. | |
| Tue | 10:00 a.m. to 4:00 p.m. | |
| Wed | 10:00 a.m. to 4:00 p.m. | |
| Thu | 10:00 a.m. to 4:00 p.m. | |
| Fri | 10:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This was one of the most disappointing flower purchases I’ve made. The peonies arrived completely shut and never opened — they looked burnt and dry right out of the packaging. Despite all proper care, they remained tightly closed and clearly were not fresh. What made the experience even worse was the customer service. When I raised the issue, they initially refused a refund and blamed me, saying, “this can happen when you order peonies late in the season.” It was only after I mentioned consumer rights and quoted relevant law... read more
I ordered a bouquet of 10 white ranunculus for a special occasion, but instead received fewer stems of pink peonies — the wrong type, wrong colour, and wrong quantity. The shop claimed substitutions were “stated on the product page,” but it was not clearly disclosed, and I was not informed beforehand. They refused a refund and only offered extra flowers as a “goodwill gesture,” which I declined. This was a disappointing experience. Poor communication, no accountability, and unprofessional handling of complaints. I would not... read more
Can't rate low enough. Oh dear! How I wished I had read the reviews before ordering! I wanted daffodils for my mother in laws funeral and got wilting freesias. As this was a specific request and it was just out of the daffodil season, I was pleased to find that I could order them through this company who would get them from Holland. I thought they were a bit expensive but under the circumstances I paid it. 20 half dead freesias arrived. I telephoned and no reply. Eventually I got through to the most pompous, obnoxious person... read more
Really poor service experience. Harassing. Flowers fine. Awful experience via email. Avoid at all costs. Just wouldn't bother, so many other options.
Do not use. Expensive poor quality dahlia tubers.
Frequently asked questions about Flowers By Flourish Ltd
How is Flowers By Flourish Ltd rated?
Flowers By Flourish Ltd has a 2.2 star rating with 161 reviews.
When is Flowers By Flourish Ltd open?
Flowers By Flourish Ltd is closed now. It will open tomorrow at 10:00 a.m.
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