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Flow Automotive Companies
- Auto Repair
- Winston-Salem, NC
About this business
Location details
1425 Plaza Dr, Winston-Salem, NC, 27103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
One star because it wouldnt let me do no stars.Took my car to ****** 1 week ago for loss of power and acceleration. Car was not drivable and barely made it to ******. Was told I needed a new mass air flow sensor, assembly box, and 2 filters. That was replaced then told 1 week later I need a new *** cooler and gasket which was estimated around $1,400. Asked if I could get my car and bring it back for that work and was advised not recommended but I could. Paid them almost $2,000 and barely made it across the street due to loss... read more
I was looking to replace my 2007 Honda CR-V after some issues with the vehicle. I had a very pleasant experience working with **** ***** to get a new car but a terrible with **** ***** and the Statesville location.**** ***** sent me a contract with the price of the car and the terms were acceptable to me. Unfortunately, I had to deal with **** ***** during financing. I was forced into spending more than $3000 over the contract price because nowhere in our conversation was I told these extras were optional. I was hoodwinked i... read more
I was looking to replace my 2007 Honda CR-V after some issues with the vehicle. I had a very pleasant experience working with **** ***** to get a new car but a terrible with **** ***** and the Statesville location.**** ***** sent me a contract with the price of the car and the terms were acceptable to me. Unfortunately, I had to deal with **** ***** during financing. I was forced into spending more than $3000 over the contract price because nowhere in our conversation was I told these extras were optional. I was hoodwinked i... read more
It is unfortunate that I have to write a poor review about Flow Automotive's ***** Dealership in ********** because my sales experience with the dealership was great. I traded in my 2022 ***** to lease a 2025 T8 XC 90 with the plan to buy out the lease in three months which will be on Friday, August 22nd. This week I received a letter from the **************************** indicating that my License Tag was revoked because I did not have liability insurance on my 2022 vehicle. I contacted them to share that I had leased a new... read more
On March 15, 2025, I purchased a 2019 *** X3 from *********** Charlottesville under the "Flow Auto Guarantee." The total amount paid was $22,328, which I transferred via ***************. My English skillsas well as my husbandsare limited, and I made it very clear to your team that I was investing all my savings into this vehicle and needed to know if there were any issues.The sales representative, ******, assured me there were no problems with the vehicle and told me I had a 3-month warranty. The payment was made to an emplo... read more
First offI am a woman. I took my car to Flow BMW in August of 2024 because my air conditioner stop working, almost 2 weeks and $11,000 later I picked my car up after they replaced things includingthe water pump and made recommendations for things that had absolutely nothing to do with the reason I took the car there. I know without a doubt it was not $11,000 worth of work but warranty covered most which they knew so I gladly paid my part and took my car thinking all was good until February 5, 2025, less than 5 months after t... read more
2013 Jetta TDI was taken in for a diagnostic after home repairs did not resolve the matter. The car, according to the code reader, had bad Glow Plugs. Four new glow plugs were purchased at **********. These plugs were changed at home. The car still had issues therefore we took it in to this dealership. The dealership found a vacuum line at the turbo disconnected and then claimed that the car requires OEM glow plugs. We were quoted just under $1000 to replace the glow plugs with OEM. We declined this service and only had them... read more
Flow ***** agreed to do oil consumption test: the vehicle make & model has issues w/high oil consumption resulting in Potential Turbo Failure, Supercharger Failure, Catalytic Converter, Failure along with pistons, rings replacement causing carbon build up,high engine pressure.(informed by former *************** ************ I did not purchase from Flow *****. Spoke with supervisor and provided a goodwill code to get the oil consumption test done. This was a fight as well yet everyone remained professional and courteous. Oil ... read more
Business response:
Our Service Manager spoke to the customer to clarify her concerns. The customer's concerns were directly with a ******************* representative, not the dealership. The customer declined the dealer's recommendations to repair the vehicle and her extended warranty company and the manufacturer declined any additional coverage. The customer picked up her vehicle on 1/7/******** you
This dealership has the WORST service department of any I have ever used. I purchased my car new from this dealership in January, 2020. After terrible experiences in the past, I agreed to try them again this morning after receiving many emails, texts and phone calls from them. They offered me a service for a synthetic oil change/filter, tire rotation, multi point inspection and to top off fluids. The representative scheduled my appointment. A minute later I called back and had her read off again what the offer included and t... read more
Business response:
Our Service Manager spoke to the customer on 9/6/24 and he has been in contact with her daily. The customer has the Service Manager's personal contact inforrmation to arrange her next service visit and if there are any future concerns.
Frequently asked questions about Flow Automotive Companies
How is Flow Automotive Companies rated?
Flow Automotive Companies has a 1.6 star rating with 110 reviews.
When is Flow Automotive Companies open?
Flow Automotive Companies is closed now. It will open at 9:00 a.m.
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