Florence Street Resource Centre

Victoria Evans 

on Google

2 months ago

Constantly cancels appointments 

Razan Ankour 

on Google

3 months ago

I recently visited the clinic and had a few observations about the experience. I felt the sessions were relatively short, which didn't allow me to fully recount my experience or story. The questioning style was quick and direct, without going into detail, which could have affected the accuracy of the assessment and diagnosis. I also noticed that there was a heavy focus on medication as the first option, when I was looking for more space for dialogue and understanding. I believe the clinic could benefit from allowing more tim... read more

Zoe Hdkinson 

on Google

4 months ago

Very lovely, supportive and hardworking staff. Have been attending Florence street for a while now, and it is brilliant (especially the MH teams, who are very good at what they do and always make an effort to make a difficult condition more manageable!) 

Rosanagh Griffiths 

on Google

10 months ago

Felt compelled to leave this review after yet another situation where the staff at this centre have gone above and beyond to help navigate the basics of moving appointments, getting prescriptions sorted, etc Couldn’t be more grateful to the reception and secretary staff - I imagine that this is a tough job at times, but they have consistently demonstrated a genuine kindness alongside being professional and providing psychological safety. Keep up the good work team!