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Fletcher Jones Audi
- Car Dealers
- Chicago, IL
About this business
Location details
1523 W North Ave, Chicago, IL, 60642, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great conversation
I was really interested in this car. We worked all day on July 4th. Sent them my pre authorization and then they couldn’t be reached. I called and reached out Monday and nothing. Three days later I find out they’ve sold the vehicle.
Business response:
Hi, Thank you for thinking about us during your recent car search. Our team would like to apologize we fell short on meeting your expectations. If we may be of any future assistance please feel welcome to contact us. Best, Your Friends and Family at Fletcher Jones Audi
Overall a good experience. Joey & Othello worked hard to get our business. Clean and attractive dealership. Everyone was friendly.
Business response:
Hello, At Fletcher Jones Audi, our team is driven to ensure every new vehicle purchase is exciting and memorable. We appreciate the opportunity to work with you during your vehicle search. If there is ever anything I can assist you with, we invite you to contact us anytime at Kim.camargo@fletcherjones.com Best, Kimberlee Camargo Reputation and Brand Loyalty Manager
Very professional friendly and prompt
Business response:
Hi John, Thank you for taking the time to post your review. Please let us know if we can be of any further assistance in the future. Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager
Horrible !!! The listed price of the car changed from the time I saw it to the time I got there . Once there the car was NOT even ready to be seen, even though it was advertised on line. The saleswoman still took me to see it. We had to drive at least 15 mins to another location. The car was covered in dust and plastic. She had the audacity to tell me I wasted HER time ! She is working there , getting paid . I mentioned the shift in price , within hours and that deterred me. I still wanted to look at the car. Her nasty comme... read more
Business response:
Hi Laura, Your experience is important to all of us at Fletcher Jones Audi. We were disappointed to read your review and would like to hear about your experience. We would welcome the opportunity to speak with you and see if how we could work together to turn your experience around. If I may be of any assistance please contact me directly at 949-718-6532. Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager
Salesman very helpfull
Business response:
Hi Javier, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Fletcher Jones Audi
We worked with Mandi on the purchase of an A6 and it went very well. We are happy with the car, Mandi, Brett (finance) and Fletcher Jones. :-)
Business response:
Hi Paul, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Mandi and Brett. We look forward to welcoming you back. Best, Your Friends and Family at Fletcher Jones Audi
Omar was terrific.
Business response:
Hello, Thank you for leaving us such a great review and sharing your visit with Omar! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars. All the Best, Your Friends and Family at Fletcher Jones Audi
The car I was looking at sold before I came in and they updated me with the info I needed and took my info to keep me informed if something similar came in. Great phone experience
Business response:
Hi Hofala, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago
Frequently asked questions about Fletcher Jones Audi
How is Fletcher Jones Audi rated?
Fletcher Jones Audi has a 4.4 star rating with 2,141 reviews.
When is Fletcher Jones Audi open?
Fletcher Jones Audi is closed now. It will open at 9:00 a.m.
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