Fletcher Jones Audi's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Fletcher Jones Audi

4.4

About this business

Location details

1523 W North Ave, Chicago, IL, 60642, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.41,724 reviews
Select a rating
Tom's profile image
Tom 
a week ago

As far as dealers go, I had a good experience. Everything was straightforward. I was not pushed on the extended warranty extras for purchasing when buying a used car. I told them upfront I wanted as is. Was given ample time to drive the car and inspect to my liking. All in all pleasant, was pleasant. I would do 4.5 stars plus. The deal I got was respectable, all in all I waited nine months for the right golf r. And so far, happy 

Business response:

Thank you Tom for sharing your feedback. We are glad to hear that the purchase was straightforward and to your liking. We hope you are enjoying your car! 

Bruce's profile image
Bruce 
3 weeks ago

Overall, a good experience. My salesman, Brendan, was excellent—knowledgeable, helpful, and definitely deserves a 5-star rating. The only reason I’m giving the dealership 4 stars is because of a minor glitch in the loan paperwork that caused a two-hour delay when picking up my vehicle. Also, I noticed a brake light bulb was out and had to replace it myself. Otherwise, very happy with the purchase and the way I was treated. 

Business response:

Thank you for sharing your feedback, Bruce. We truly appreciate your patience and understanding, and we’re delighted that Brendan provided such excellent assistance. We’ll address the paperwork issues internally, and look forward to serving you even more smoothly next time. Safe travels, from all of us at Audi Burlington! 

David's profile image
David 
4 weeks ago

Great experience and great service ! 

lauguru22's profile image
lauguru22 
4 weeks ago

Great experience with this dealership. Very happy to have found them and would definitely buy from them again. Fair, honest, kept their word and made sure I felt taken care of. Wouldn't hesitate to recommend them. 

Business response:

Thank you so much for the kind words. It is truly appreciated. Welcome to the Audi Livermore family. 

GuruDSGMMT's profile image
GuruDSGMMT 
a month ago

Good 

David's profile image
David 
a month ago

Sales staff were great to work with. Got a fair deal and a good car. Process was too long due to under staffing at the clerical level. 

Business response:

Thank you for your feedback, David! We’re glad to hear our sales staff made the experience positive and that you’re happy with your new car and its price. We also appreciate your note about the wait time and will share it with our team as we work to improve. We look forward to welcoming you back in the future! 

markflstate's profile image
markflstate 
a month ago

Audi Gainesville made for a wonderful experience. From their first response, to Matt’s professional and courteous interactions, it made for such a memorable and pleasant experience. I highly recommend Audi Gainesville. 

Bob's profile image
Bob 
a month ago

Received a quick response to my inquiry but decided not to see the vehicle. 

Business response:

We appreciate your consideration and are here if you need anything. Thank you, Bob! - Audi Burlington 

Julie's profile image
Julie 
2 months ago

No communication then when I complained they called me regarding this Rogue 

Business response:

Hi Julie, Please accept our apologies that we fell short on exceeding your expectations. We do appreciate having the opportunity to see your feedback and hope to have another opportunity to better serve you in the future. Your satisfaction is important to us. Please let us know if we can be of any further assistance today or on the road ahead. Sincere regards, Kimberlee Camargo Reputation and Brand Manager kim.camargo@fletcherjones.com 

Frequently asked questions about Fletcher Jones Audi

How is Fletcher Jones Audi rated?

Fletcher Jones Audi has a 4.4 star rating with 1,724 reviews. 

When is Fletcher Jones Audi open?

Fletcher Jones Audi is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com