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First Point, Group 1 Automotive
- Automotive
- Maidstone
About this business
Location details
First Point, Whatman House, St Leonards Rd, St Leonards Rd, Allington, Maidstone, ME16 0LS, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They don't even deserve one star.
Bought a 2018 Golf in October. Had a few small issues, knocking from suspension and brakes. Took my car in under the VW 2 year approved warranty and CRA 2015 for it to be repaired. Not fixed, car came back damaged. Mechanic drove it like he stole it with me on a test drive. Denied all damage until I showed a video I took when I got to the dealership 15 min prior. It since went back again, got more damage and told it was test driven and it’s a normal noise(metallic clunk from suspension). They’ve now said they won’t look agai... read more
Group 1 Cheaters. They are unfit to trade in the UK. From service rep in Watford to the complaints team at head office are a group of cheaters. They think they are beyond law. They are not ashamed to continuously practice deception at every stage. I bet, you will get a different answer at every desk. Every other person you talk to be a senior to the previous and claim the junior do not have a clue. 8th Wonder of the World - Group 1' s software will automatically send an email to the customer confirming a CRC claims has been ... read more
I have no idea why VW UK allow this company to carry their brand. They quoted us nearly £600 to replace the VW badge on the front of our car. We bought an original VW badge for £59 and with a simple push click the job was done.
Frequently asked questions about First Point, Group 1 Automotive
How is First Point, Group 1 Automotive rated?
First Point, Group 1 Automotive has a 2.9 star rating with 21 reviews.
When is First Point, Group 1 Automotive open?
First Point, Group 1 Automotive is closed now. It will open on Monday at 9:00 a.m.
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