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First Guaranty Bank offers a full slate of banking and financial services. The bank s offerings include a number of personal checking and savings account plans, a complete line of business banking services, a variety of secured and unsecured loan products, private and commercial mortgages, certificates of deposit, credit and debit cards, money market accounts, automated teller machines, 24-hour online and telephone banking services, individual retirement accounts, home equity and construction loans, safe deposit boxes and dr... read more
400 E Thomas St, Hammond, LA, 70401, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 4:30 p.m. | |
Tue | 8:30 a.m. to 4:30 p.m. | |
Wed | 8:30 a.m. to 4:30 p.m. | |
Thu | 8:30 a.m. to 4:30 p.m. | |
Fri | 8:30 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
horrible bank to bank with. its always something.
I only use my debit card for emergencies...if I need cash quickly...an emergency popped up and I needed cash quickly. But apparently since I hadn’t used my debit card in 3 months they “purged” it from the system . How ridiculous is it I couldn’t have access to my own money? I swear this bank can be the worst. Nice employees but horrible policies...
In all my years of banking it is horrible that this bank will not accept when they made an error in closing an account and make the customer believe that it is their the fault. I can’t begin to tell you how many customers call me at home with problems since I no longer work here.
always have problems with them charging me overdraft fees when money is already deposited. I closed my account last week but some how they charged me a new overdraft fee
by answering the phone would really help.
Call ever branch ! No one answers the phone. Animated voice says time is money but yet I was on hold for 40 minutes and no one ever answered ..!!
Business response:
Hi Eric -- we are so sorry you have are having trouble getting through to someone. We just messaged you!
Loce the people, HATE the bank. it's so so complicated. the new update is TOTAL crap. they messed up so much. my account glitches out at night so i have no way to check to see what i have late before my boyfriend goes to work early mornings. i can't even get a new card after not being able to change my phone number. why? their hours are stupid. i'm so over it
I am very upset with the change of online banking. Was not notified about change. Haven’t been able to get into my account for 3 days. No one will answer phone. I am 77 years old do not own a computer. Was told to download new app. What in the hell is going on.
It's time to pay bills and we can't log in to our account this is the last straw I'm done
First Guaranty Bank has a 3.8 star rating with 92 reviews.
First Guaranty Bank is closed now. It will open tomorrow at 8:30 a.m.
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