First Guaranty Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

First Guaranty Bank

3.8

About this business

First Guaranty Bank offers a full slate of banking and financial services. The bank s offerings include a number of personal checking and savings account plans, a complete line of business banking services, a variety of secured and unsecured loan products, private and commercial mortgages, certificates of deposit, credit and debit cards, money market accounts, automated teller machines, 24-hour online and telephone banking services, individual retirement accounts, home equity and construction loans, safe deposit boxes and dr... read more

Location details

400 E Thomas St, Hammond, LA, 70401, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 4:30 p.m.
Tue8:30 a.m. to 4:30 p.m.
Wed8:30 a.m. to 4:30 p.m.
Thu8:30 a.m. to 4:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.892 reviews
Select a rating
Star VoidLynn's profile image
Star VoidLynn 
4 years ago

horrible bank to bank with. its always something. 

Randy Smith's profile image
Randy Smith 
4 years ago

I only use my debit card for emergencies...if I need cash quickly...an emergency popped up and I needed cash quickly. But apparently since I hadn’t used my debit card in 3 months they “purged” it from the system . How ridiculous is it I couldn’t have access to my own money? I swear this bank can be the worst. Nice employees but horrible policies... 

Carmella Coslan's profile image
Carmella Coslan 
4 years ago

In all my years of banking it is horrible that this bank will not accept when they made an error in closing an account and make the customer believe that it is their the fault. I can’t begin to tell you how many customers call me at home with problems since I no longer work here. 

Rebecca Ann Cantrell's profile image
Rebecca Ann Cantrell 
4 years ago

always have problems with them charging me overdraft fees when money is already deposited. I closed my account last week but some how they charged me a new overdraft fee 

Chad van Mol's profile image
Chad van Mol 
4 years ago

by answering the phone would really help. 

Eric Lala's profile image
Eric Lala 
4 years ago

Call ever branch ! No one answers the phone. Animated voice says time is money but yet I was on hold for 40 minutes and no one ever answered ..!! 

Business response:

Hi Eric -- we are so sorry you have are having trouble getting through to someone. We just messaged you! 

Kaci Brianna Brooks's profile image
Kaci Brianna Brooks 
4 years ago

Loce the people, HATE the bank. it's so so complicated. the new update is TOTAL crap. they messed up so much. my account glitches out at night so i have no way to check to see what i have late before my boyfriend goes to work early mornings. i can't even get a new card after not being able to change my phone number. why? their hours are stupid. i'm so over it 

Glenda Cobb's profile image
Glenda Cobb 
4 years ago

I am very upset with the change of online banking. Was not notified about change. Haven’t been able to get into my account for 3 days. No one will answer phone. I am 77 years old do not own a computer. Was told to download new app. What in the hell is going on. 

Trampus Blood's profile image
Trampus Blood 
4 years ago

It's time to pay bills and we can't log in to our account this is the last straw I'm done 

Frequently asked questions about First Guaranty Bank

How is First Guaranty Bank rated?

First Guaranty Bank has a 3.8 star rating with 92 reviews. 

When is First Guaranty Bank open?

First Guaranty Bank is closed now. It will open tomorrow at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com