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First Choice Emergency Room
- Emergency Medicine
- Colleyville, TX
About this business
Specialties Texas Health Emergency Room, a part of Texas Health Hospital, offers the highest quality emergency medical care to our patients. Our freestanding neighborhood ERs help you get the care you need, fast. You get the same quality of care you would see in a hospital ER, including board-certified physicians and nurses trained in emergency care. Our emergency rooms are equipped with advanced imaging equipment, including CT Scanners, Ultrasound and digital X-ray. Best of all, our neighborhood ERs have little or no wait t... read more
Location details
5000 Hwy 121, Colleyville, TX, 76034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I received a low dose (ineffective) antibiotic prescription for a self-diagnosed UTI. Other than routine (Temp/BP/Urinalysis) no other testing was required. Bill $1,400. Excessive fees for minimal care without satisfactory results. I had to seek medical attention elsewhere.
Business response:
Hi Donna - I'm sorry to hear about your experience. I would like to have someone on the customer care team here review this and follow up with you. Please email me at ReviewSupport@adhc.com with the date of service, patient name, and the best contact phone number. Also, please include the location (Colleyville) and copy/paste your review from above if you don't mind. Thank you for your feedback.
I went to this ER with chest pain late at night. I was taken back right away with no wait. The nurse was less than friendly, but no big deal. They ask me lots of questions, run an EKG and some blood work, and give me some numbing medicine to drink. Say they are going to do an ultrasound to make sure it isn't gall bladder related. They get the blood/EKG test results back and tell me it isn't my heart or gall bladder (even though they never did an ultrasound) and that it was my esophagus if the numbing meds lessened the pain a... read more
Business response:
Hi Amber - I'm sorry to hear about your experience. I would like to have someone on the customer care team here review this and follow up with you. Please email me at ReviewSupport@adhc.com with the date of service, patient name, and the best contact phone number. Also, please include the location (Colleyville) and copy/paste your review from above if you don't mind. Thank you for your feedback.
They had us back before we finished the sign in. Had to repeat the same story to three different people before the doctor ordered the X-ray. Got back to tests within 45 min. After that it was nearly 2 hours before we got the results and got to leave. They had 2 other people come in after us and there's only one Dr on staff. We got good care but not sure this was quicker than the real ER. But WAY better than going to CareNow who turned us away.
It was a surprisingly painless experience! From arrival to finish. I fell on my face, literally, and had a gash across the bridge of my nose. As I feared, I needed stitches. The nurses and the ER doctor were all awesomely gentle and kind. But no more walking with my phone in front of my face. I am very fortunate not to have broken my nose or knocked any teeth loose or out!
They had me back in an exam room before i could even get a good start on the paperwork and three of them came at me from all sides...no one even asked me for an insurance card until i was almost finished with my visit...United Healthcare pd 100% and i was out the door...very impressive
I don't usually leave bad reviews but I highly advise yall to look elsewhere. They are very polite and all which is why I didn't give a 1 star but will charge you outrageous prices and if you do go I would advise not to get a CT scan or let them add anything you don't consent to. I would be in complete debt right now if I didn't have two insurances. $14,000 after first insurance just because I didn't know I had a kidney stone that was causing the pain. Oh yeah and 10 months later I received an additional bill for the radiolo... read more
Business response:
Hi Cailyn - I would like to have someone on our customer care team review this and follow up with you. If you could please email me at ReviewSupport@adhc.com with the date of service, full patient name, and a contact number. Also, please include the location (Colleyville) and copy/paste your review from above if you don't mind. Thank you.
I had to take my 5 year old there last night for stomach flu and dehydration. All staff, nursing staff and doctor were amazing. They were attentive and professorial. Great with children. It was one of my first pleasant experiences with a ER. Great team and job!!!!!
Frequently asked questions about First Choice Emergency Room
How is First Choice Emergency Room rated?
First Choice Emergency Room has a 4.2 star rating with 253 reviews.
When is First Choice Emergency Room open?
First Choice Emergency Room is closed now. It will open tomorrow at 9:00 a.m.
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