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Fire Mountain Gems and Beads

4.2

About this business

This store specializes in selling various types of jewelry, beads and other accessories that are essential for jewelry-making. Drop by and browse through their extensive collection or purchase their products online. The store promises to render efficient service and excellent products. 

Location details

1 Fire Mountain Way, Grants Pass, OR, 97526, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2808 reviews
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Luis Mi's profile image
Luis Mi 
6 years ago

Me interesa muchas cosas que manejan espero poder empezar a comprar algo ...un gusto 

Lavinia McEwan's profile image
Lavinia McEwan 
6 years ago

I have found Customer Service excellent. Here in Australia it is great to be able to use the Live Chat facility. I’ve had the odd occasion where an item is faulty and have ALWAYS been sent another. I’ve also found the delivery of my parcels, efficient. In fact I was often surprised by how quickly they came. Sadly the demise of the cheaper postage rate has curtailed my purchases. I have given a 4 star rating because no matter how good a company is, there should always be room for improvement. 

Sharon Fitzhugh's profile image
Sharon Fitzhugh 
6 years ago

I've beaded for a while now, and just started wire wrapped jewelry, but I've always depended on them as my main supplier. Fairly priced, educational, and dependable. 

Cyn Sherbondy's profile image
Cyn Sherbondy 
6 years ago

Just received my first order from Fire Mountain. Spent a glorious evening going through the treasures i had ordered and the assortment from the Boss Bag (i hope thats what its called). Thank you for your prompt, professional service and continued inspiration to do what i love! 

Marsha Rizzo-swanson's profile image
Marsha Rizzo-swanson 
6 years ago

I want to make my one beets necklaces I don't want some stuff that you got already made I want to buy beads I need to know supper stuff for the spacers and different things that you have I need to see and I'd like to order some when you get back Tuesday 

Samantha Lewis's profile image
Samantha Lewis 
6 years ago

I purchased a Earring Card Punch and literally used it 3 times before it broke. I contacted FMG to issue a refund or return, I would have been happy with either option but was told that because I did not have the original packaging and original invoice so I was unable to get a refund or return. I find this return/refund process very unsatisfactory. I will never purchase from FMG again. Poor Customer Service. 

Christina Levagood's profile image
Christina Levagood 
6 years ago

I recently received a large order from you. Prices were great, delivery was quick and the product was exactly as described. Thank you so much, I will be ordering again right away :) 

Karen Thomas's profile image
Karen Thomas 
6 years ago

I placed an order with Fire Mountain two and a half weeks before my retreat which would include Mala making. The order took 10 days to get to me and was incorrect. I ordered some beautiful beads, the order confirmed what I ordered, but one part of the order was labeled what I ordered but definitely was not what I ordered. The beads were approx $31. What they shipped me was 6 little wings worth about 50 cents. Here is how their customer service handled the problem. It was Friday, my retreat was Saturday. I asked for overnight... read more

MaryAlice Larson Musante's profile image
MaryAlice Larson Musante 
6 years ago

I can find everything I need here and shipping is fast and accurate. 

Frequently asked questions about Fire Mountain Gems and Beads

How is Fire Mountain Gems and Beads rated?

Fire Mountain Gems and Beads has a 4.2 star rating with 808 reviews. 

When is Fire Mountain Gems and Beads open?

Fire Mountain Gems and Beads is open now. It will close at 6:00 p.m.  

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