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Fiesta Kia is the premier KIA dealership in Albuquerque and the surrounding area. We serve Santa Fe, Rio Rancho, and Los Lunas. We offer authentic KIA parts and our friendly service department can work on any make and model.
7400 Lomas Blvd NE, Albuquerque, NM, 87110, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Drew and Jeff were awesome. They helped us out and knew our budget and made what WE wanted happen! Great experience great customer service. Very informative and friendly i would recommend them to any friends or family! Perfect way to end a 21st birthday with a brand new car that i fell in love with!
Business response:
We sincerely appreciate your feedback. Each employee is a valued member of our team and we all strive to provide an excellent and professional customer service! We look forward to seeing you again in the future. Thanks again!
Sales was good, everything went pretty smooth until the finance department turned out to be the worst. Our trade in was never paid off and the delinquent payment is two days away from adversely affecting our credit. Krista never returns calls, messages were left with Jeff and Julie to no avail. Still waiting on yet another reply from Jeff.... I'm pretty close to filing a complaint with the better business bureau and if our credit takes a hit, I'd be happy to file a lawsuit.
TWO HOURS at a dealership, price negotiated, and waiting on trade in valuation, they come and say "sorry, it just sold". WE HAD AN OFFER IN WRITING! We had negotiated a great deal, and the people who bought it paid much more, I'm sure. But that's no way to do business. That is one dealership we will NOT go back to!
Business response:
Nicole, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager directly at (505) 999-2700 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
They don't honor warranty! Do not believe the 100000 mile power train warranty. The service department said that my 2013 with 32000 miles was starved for oil, when I had had the oil changed 5 weeks prior to the engine failing. Never could tell me WHY it was starved for oil, only that it wasn't their fault. Making payments and paying insurance on a vehicle that doesn't run....Buyer beware!
Julie is the best! She got me a great deal!! Even the worst of credit these people are willing to work with it.
Thank you so much guys!! (Eric Davila and Luis Rodriguez) for making my car purchase today so easy and convenient! You guys are awesome! I had a great experience and customer service was at its absolute best! I couldn't ask for a better place to purchase a car from! Staff was super friendly and everyone was so happy to be there! And for that, I thank you! I love my new car!
Fiesta Kia has a 4.4 star rating with 3,188 reviews.
Fiesta Kia is closed now. It will open on Monday at 9:00 a.m.
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