Fenetic Wellbeing

CraigHarryTaylor 

on Google

a month ago

Sales and delivery experience was excellent from start to finish. Faced some initial, frustrating challenges when a function on my riser recliner chair failed and I needed an engineer visit to resolve the issue. This took to long, but once escalated, the process failure was identified and addressed immediately by Fenetic (thank you very much Tom). I’m confident that my issue will be resolved in the coming days. 

Ruth Webster 

on Google

a month ago

The Lightweight Deluxe Folding Transit Travel Wheelchair in a Bag with handbrakes ECTR04 Fantastic buy from the lovely people at Fenetic Wellbeing. Well worth every penny. Far cheaper than hiring a wheelchair for our 2 week break. Folds down easily into a compact and robust bag (provided).I bought this to allow my 96 year old Mum to be mobile when on holidays and outings. She loves it! To give you an idea of how easy it is to fit into a car - I have a Peugeot 108 and can fit two large suitcases, the wheelchair, indoor and ou... read more

Kieron Brown 

on Google

2 months ago

I can’t believe how badly we have been let down by this company .. in June last year my wife was giving the shattering diagnosis of MND so we bought a mobility scooter from Fenetic Wellbeing so that she can make the most of the time she has got left :.the scooter was fine for about 3.Months after which the range which was initially 19 miles decreased on a month by month basis until March this year it was only 3 miles .. we complained so they sent a new battery lead which made no difference .. so on several further phone call... read more

Joseph Berry 

on Google

4 months ago

Exceptional customer service from Tom. He took so much time to make sure the product was exactly suited to our needs (including putting it in and out of the car boot) and allowing us a full “test drive”, and allowed us to take as much time as we needed. His main priority was making sure we were happy rather than trying to get a sale. Would highly recommend. 

Peter Woodley 

on Google

5 months ago

We couldn’t fault out experience with this company today, we turned up without an appointment but were made to feel very welcome, after a 30 mile drive the offer of tea and coffee was totally unexpected and we were most grateful, the staff went the extra mile to make sure we were happy with our lightweight wheelchair making sure that we knew all the controls and that it would fit in the car ok. We would highly recommend this company for anyone looking for mobility aids and it’s 5 stars from us.