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Faulkner Honda Harrisburg

4.7

About this business

Faulkner Auto Group has been serving the Harrisburg, Mechanicsburg, and Trevose areas since 1932. In all that time, we’ve built 28 dealerships with vehicles from 18 top brands. While our network has expanded, our core values haven’t changed. We still offer the kind of care and respect that you deserve. 

Location details

2008 Paxton St, Harrisburg, PA, 17111, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.76,590 reviews
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Debbie Smith's profile image
Debbie Smith 
5 years ago

I paid close to 150.00 for 1.5 hours of work, this was for labor alone. Nothing else. I give up, no I won't come back. Then you insult people with giving someone 3.00 off on an oil change. Insulting, shame on you. Cancel my upcoming appointment please and thank you. 

Business response:

Hi Debbie, we are disappointed to hear that your experience was anything less than great. Please reach out to our Business Communication Manager, Patti DellaVecchia, at (717) 756-6035 and we will do our best to make this better. We hope to hear from you soon. Take care! 

Leahmond Tyre's profile image
Leahmond Tyre 
recommend  Recommended
5 years ago

the service dept is state of the at and top of the line. service test was very informative and explained everything that needed to be done. I would rate a 5 out of 5 

Business response:

Leahmond, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care! 

Clevoy Clarke's profile image
Clevoy Clarke 
recommend  Recommended
5 years ago

Just a cut above the rest, what can I say??!! Great team and will get u in the car u love.. I know I’m loving my new civic.. thanks Faulkner Honda Harrisburg!! 

Business response:

Clevoy, thank you so much for your feedback! Our team will be very happy to hear about your kind words! We hope you continue to choose us for all your automotive needs! Take care! 

Jody Blacksmith's profile image
Jody Blacksmith 
recommend  Recommended
5 years ago

The service representative was thorough and helpful. He went over everything that would be taken care of. He was professional. The car was finished in good time. The waiting area was clean and comfortable. 

Business response:

Jody, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care! 

Gloria Miller Prye's profile image
Gloria Miller Prye 
recommend  Recommended
5 years ago

Thank you Chris for delivering on my Honda Accord Sport. It is everything I've wanted and more. I've looked for months, and found my gem at Faulkner Honda! 

Business response:

Gloria, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Chris was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

Carol Smeigh's profile image
Carol Smeigh 
recommend  Recommended
5 years ago

Outstanding customer service 

Business response:

Carol, thank you for your support! We're happy we could help. Safe travels! 

Kevin Haak's profile image
Kevin Haak 
recommend  Recommended
5 years ago

No pressure shopping for a vehicle 

Business response:

Kevin, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels! 

James Burlingame's profile image
James Burlingame 
5 years ago

Went to test drive a car today and was told they had sold it prior to my arrival. I had set up an appointment to drive a specific car. A courtesy call to let me know it had sold would have been nice. They also made us feel like second class citizens when we told them we were looking for a used car (it was 2019 Pilot with 3,000 miles on it, so it was very lightly used) and directed us across the street where we were told to speak with the manager. He apparently wasn’t there, so a very unfriendly salesperson sat down, told us ... read more

Business response:

James, we are so disappointed to learn of this situation you have described. Please reach out to our Business Communication Manager, Patti DellaVecchia, at (717) 756-6035 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. 

Brenda M. Alton's profile image
Brenda M. Alton 
recommend  Recommended
5 years ago

Great service. Alex Shmonov and Carl Sims are the best. Everyone in the sales room and service center always treat us like the MVPs we are. 

Business response:

Brenda, thank you for your review. We're happy to see that your experience with us was excellent! We hope to be of service to you again! Take care! 

Frequently asked questions about Faulkner Honda Harrisburg

How is Faulkner Honda Harrisburg rated?

Faulkner Honda Harrisburg has a 4.7 star rating with 6,590 reviews. 

When is Faulkner Honda Harrisburg open?

Faulkner Honda Harrisburg is closed now. It will open tomorrow at 9:00 a.m. 

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