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Faulkner Auto Group has been serving the Harrisburg, Mechanicsburg, and Trevose areas since 1932. In all that time, we’ve built 28 dealerships with vehicles from 18 top brands. While our network has expanded, our core values haven’t changed. We still offer the kind of care and respect that you deserve.
2008 Paxton St, Harrisburg, PA, 17111, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Business response:
Thanks for the recommendation, and have an amazing day!
I Highly recommend this dealership my salesman John was the best I highly recommend him and the dealership to anyone the service is awesome and very professional and they helped me in every step of the way thank you again for all your service.😊
Business response:
Denise, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Our team is available should you require any extra help. Safe travels!
Had a very good experience getting my car inspected today. Scott did a great job from taking my information at the start to sending me on my way. Great service as usual.
Business response:
John, we strive for a high level of customer satisfaction in all aspects of our dealership. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
BEWARE newcomers, single females, minorities, and emergency responders in uniform the Honda Service department is still preying on your money during this pandemic and no one is exempt! SAVE YOUR MONEY and go to the other local dealerships I have worked with them and received better service! I am a recently divorced female with no close family or friends that could have helped me make decisions on my vehicle. I recently moved to the area to take a job in Emergency Services during COVID-19 because I lost my job. I showed up fo... read more
Business response:
Veronica, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would like to discuss your experience in more detail, please contact our Business Communication Manager, Patti DellaVecchia, at (717) 756-6035 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.
I would recommend this dealership for attention to detail, customer service, and efficiency! My purchase was flawless and very simple. Live my new 2020 vehicle. The salesman was very knowledgeable and took time to explain all the features!! Thank you to your team at Faulkner Honda!!
Business response:
Deborah, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Note: This is the text from my original post, dated 06/19/20 "Let me start by saying I'm open to changing this review, based on how the rest of my experience goes. I put off leaving a review, but after a 3rd email in 6 days from the dealership, I decided to comply. "Bought a used vehicle. I expect there will be some issues. Salesman (Cesar) was great - no qualms there. I paid asking price - didn't even haggle. I actually felt the price was pretty fair, so why bother? "This vehicle made some noise as we drove along the road, ... read more
Business response:
Hi Jay, thank you for taking the time to leave your honest and detailed feedback. We regret to hear that you encountered some issues with your new vehicle, but we're glad that our service team could help you out! If there is anything else we can do for you, please don't hesitate to reach out to us. We're more than happy to assist! Safe travels!
Very satisfied and recommend Faulkner’s
Business response:
We strive for 100% customer satisfaction so we are glad to hear you found that to be the case, Larry! We hope you continue to choose us for all your automotive needs! Take care!
The service is excellent and the employees are helpful.
Business response:
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Individual working with the issue was very helpful. It take two trips to the dealer because the parts were not available the first time.
Business response:
Josie, thank you for your support! We're happy we could help. Our team is available should you require any extra help.
Faulkner Honda Harrisburg has a 4.7 star rating with 6,577 reviews.
Faulkner Honda Harrisburg is closed now. It will open at 9:00 a.m.
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