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Faulkner Auto Group has been serving the Harrisburg, Mechanicsburg, and Trevose areas since 1932. In all that time, we’ve built 28 dealerships with vehicles from 18 top brands. While our network has expanded, our core values haven’t changed. We still offer the kind of care and respect that you deserve.
2008 Paxton St, Harrisburg, PA, 17111, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The service is so great! They even teach you how to do stuff you didn’t know about! I recommend it 100%
The service department is knowledgeable and customer friendly. I have been going there for over 30 years.
The service advisor was courteous and knowledgeable. I did not have a long wait.
Business response:
Thank you for letting our team know how we did, Donna! We look forward to helping again in the future. Take care!
Best car buying experience ever!! Billy listened to what we were looking for and delivered the exact vehicle. We absolutely love our new CR-V.
Business response:
Congratulations on your new vehicle, Emma! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
The Service Dept is on point with taking care of its customers. Thank you
Business response:
Michelle, thank you for your support! We're happy we could help.
I filled out online an "order" for a certified used civic. I received the email that Hank would be working with me and would be in contact on Monday since this was a Saturday evening. Monday afternoon came and I heard nothing. I went online through chat and low and behold connected with a Hank. He said he would let the managers know and they would be in contact....this was 3pm. By 5 I still heard nothing. I emailed the rep email I received on Saturday asking to at least tell me they don't want to work with me. Within minutes... read more
Business response:
Hi Kathryn, thank you for taking the time to leave your honest feedback. We are so disappointed to learn of your negative experience here at Faulkner Honda Harrisburg. If you're willing to speak with us further, we'd like the opportunity to turn your experience around. Please reach out to our Business Communication Manager, Patti DellaVecchia, at (717) 756-6035 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care!
Great experience at Faulkner Honda purchasing our 2017 Honda Accord XL. Our salesman Todd Chavey, was very professional and knowledgeable (especially with the Bluetooth setup). Entire process (test drive, trade in and paperwork) completed in 2 hours. This was our 4th Certified Pre-Owned Honda purchased from Faulkner. Always a good selection of vehicles and fair deals!
Business response:
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Joe. Thank you and we hope to see you again!
Had small issues the last two times I took my vehicle in for oil changes so starting to notice a pattern and I’m wondering when else they skip when I’m not checking their work. This time they didn’t fill my washer fluid which was bone dry and the last time they broke off two bolts when opening my engine air filter compartment and didn’t fix them so I had to find the issue myself. I realize these are small things but when paying $63 for an oil change I expect them to be done correctly or at least fixed when you realize you br... read more
Business response:
Dave, thank you for taking the time to leave this feedback. We regret that your experience with us was so far below the standards that we set for ourselves. Please reach out to our Business Communication Manager, Patti DellaVecchia, at (717) 756-6035 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. We hope to hear from you soon. Take care!
Ceasar was friendly, upbeat and professional. Very happy with my purchase! Thank you!
Business response:
Vicki, thank you so much for your feedback! Our team will be very happy to hear about your kind words! Please let us know if you have any additional questions about services you received and thank you again for choosing Faulkner Honda Harrisburg!
Faulkner Honda Harrisburg has a 4.7 star rating with 6,590 reviews.
Faulkner Honda Harrisburg is closed now. It will open at 9:00 a.m.
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